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J. Marley

Beware of fake reviews. We have first hand experience and what others have written about extreme short staff which results in negligence is spot on. Bathing happens every couple days at best and it's definitely not a good one leading to rashes etc. Summoning help or a nurse...wow you can be waiting a long long time and then they say they will be back and it is literally HOURS. Often quite loud. Not a critique of the staff but rather...would never recommend unless you are fairly self sufficient and don't need attention...certainly not medical attention.

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Glenn Zetterberg

We did not have a good experience at all at Willow Grove Post Acute Rehab. They are very short-staffed - especially on the weekends. I counted One (1) nurse for approximately 32 patients on the floor my family member was on. I did not feel that this was sufficient enough. One nurse told me it took 4 1/2 hours for her to distribute the nigh time meds. We had no real issues with the nurses - except they appeared to be extremely overworked. The Therapy provided there was good - with good Physical, Speech and Occupational therapists. I can't say how long the therapy sessions were, so I can't comment on the quantity. The patients / residents there get 2 showers a week (if they are lucky I was told by three people there - some had been there for 4+ months). I would not recommend this facility, but I've heard from subcontractors there that there are places that are worse. If you do have a family member there, you need to be their advocate and be there as much as possible. I saw one person almost fall out of their chair, and when the nurse call button was pushed, the nurse and aid said they had to wait about 40 minutes before they would be able to put them back in bed. They definitely need more staff and better supervision of the staff they have.

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Couchshooter

Wonderful facility with great RN’s, CNA’s, physical and occupational therapists and social workers. Special emphasis on giving their temporary rehab patients plenty of physical therapy to ensure quick discharges to home. The social workers are also readily accessible and very helpful in arranging for additional home nursing care. Daniel, the administrator is awesome, easily accessible to patients families and he readily facilitates with his excellent team the resolution of any issues or the successful completion of any additional requirements. Kudos to Daniel, Biana, Galina, Kelly, Courtney and the rest of the rehab center team!

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Diane Rissinger

Our Dad have a very positive experience at WGPA Oct/Nov 2025. Communication was excellent with Alisha who obtained the bed availability, Courtney who coordinated the stay and discharge. CNAs Gina and André, Nurse Galina, and Environmental Services Oksana and so many others were so kind to our Dad. The staff keep patients interactive and very engaged. They are respectful to the patient's and meet them where they are in their cognitive abilities. Our Dad loved the food at WGPA. It was always hot and tasted fresh. Kudos on a job well done. Don't hesitate to send your loved one there.

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Carol B.

A family member recently stayed at this facility for post acute care. Our family was anxious about finding the right place to continue hospital recovery. From the moment of arrival to discharge, the staff made him feel welcome and reassured. His care was outstanding. PT, OT and speech therapy were not only highly skilled but also genuinely caring and very patient. The nursing staff were attentive and compassionate and everyone from the aides to the case managers, treated him with kindness and dignity. Thanks to their combined efforts, he made real progress to regain strength and independence. We are grateful for the care he received.