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Cruz Olmeda

I came from from silver lake Bristol rehab center witch had a explosion and a fire an they sent me here , so far this place has been amazing to me this place has been so bright the nurses welcomed us with open arms , this place has amazing energy and every body has been so helpful this place is very clean and the staff is amazing they have been on their feet right away , this place is very clean , the food is very good I am trying thankful!

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Queen Bee

My mother has been here for a month now, and I must say that she is receiving much better care than she has previously. This facility is under new ownership and management so reviews from a year ago are not reflective of the care provided at thia facility now. They are well staffed, they keep it clean, and what I like most, is they keep the residents actively engaged. I'm particularly impressed with Natalia- Recreation Director who creates great programming and makes sure all residents participate and enjoy themselves. She took the time to reach out to me and learn my mother's likes and dislikes. My mother has been in 5 different facilities and yet this was the first time we experienced a focused level of care and concern. So far, I am very pleased.

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LK G

This is review is based on AFTER the reopening of the dementia unit downstairs in August 2025. I can't speak to conditions before the reopening (I heard things weren't so good) or conditions in other units, but our experiences in the locked dementia unit have only been positive so far. And we've had family at this facility EVERY SINGLE DAY since move-in day, so that's almost 25 visits so far to base this on. From our perspective, all staff (nurses, aides, PT, OT, Speech, Activities, and administration) have consistently been pleasant, patient, and attentive to the needs of our loved one (and other residents). Whenever we've had questions, concerns, or comments, staff have been open and receptive to hearing us, explaining things, or modifying things when appropriate. I think the closure and recent reopening have energized old and new staff because they seem excited to build something great together. There's a TV in the downstairs (dementia) dining room, but residents AREN'T parked in front of it to vegetate. Every time we've walked in, residents have been at the tables engaged in activities that are appropriate for them individually (eg, puzzles, games, coloring, folding clothes, listening to music, etc). My family toured ~20 places before picking HV, and we've spoken with other families who did the same in their areas and also found HV to be the best. I highly recommend this facility.

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FELICIA SCHWEITZER

This place is just awful in every way. Its dirty ,it smells , the “nurses” are terrible at their jobs. Their to busy on their phones playing. You can see them hiding in rooms with people who can’t get out of bed or cant talk. They will let the patients lay in their own filth for hours. The physical therapist is a joke and does nothing Worthwhile. My sister hasn’t had any changes in 3 Years, which her neurologist said She should be able to do a lot more by now. They are terrible at their jobs. Please don’t let anyone you care about go to this place. This is just A small part of what we witnessed here .

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Dennis Benussi

Good afternoon, my grandmother has been in the below nursing home for a few months. I go once a week to visit her and as you walk in it's nice but as soon as you get on the elevator an awful smell hits you. I take the elevator down to the second floor and the smell gets worse. Below is a picture of what I walk out of the elevator to. Not only is this a hazard to the patients but also the employees. It has been like this for months. All they are doing is whipping it up with towels and trying to dry it up with a machine, I totally understand they are understaffed but this is unacceptable and extremely dangerous to inhale. The staff do the best they can being understaffed.