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Renee Kerr

I'm a resident and alarm to call nurses would go off at least 30 minutes food is ice cold when served to residents

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Jodie

My mom has been at Hilltop Heights since April of 2025, and our experience has been nothing but positive. The staff has been absolutely wonderful with her — patient, kind, and respectful, even on the days when she can be more challenging. They keep us well-informed about her care, always taking the time to explain what’s going on and making sure we feel included in every step. The facility itself is clean, well-run, and comforting. The food has been a real highlight for my mom — she genuinely enjoys her meals, and it’s reassuring to see her so happy with them. Hilltop Heights also offers many thoughtful activities and programs for residents, and it’s clear how much effort they put into creating a lively, engaging environment. What stands out most is the consistency and dedication of the staff. They truly get to know the residents and treat them like individuals, not just patients. We feel confident and at peace knowing she is in such capable and caring hands. We are very grateful for Hilltop Heights and highly recommend it to families looking for compassionate, attentive care for their loved ones.

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L Molnar

I’m incredibly pleased with Hilltop Heights and very thankful for the skilled nursing staff, the social worker… the entire staff employed at the Westmont location. Every interaction at Hilltop Heights has been met with kindness, professionalism and consistent support. Their care and commitment is peace of mind! :)

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Mary Reed

This place needs to be shut down I go up to see my family member and she rang the bell and told the staff that she would like to get out of bed because she was getting family coming to see her when I got there she was still in bed and she told the staff again she liked to get up it took them 30 minutes or more to get her up the room she is in is not cleaned right plus they are using a mechanical lift on her when she can transfer i would not recommend any buddy to be in this nursing home

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Brady Blough

When I visited the alarm that people use to call for help would often go off for 30 minutes at a time, completely unanswered. When I went to complain, there were nurses sitting at the nursing station, so help was available. How do the nurses know what’s an emergency and what isn’t based on the alarm? I understand being a medical professional can be a thankless and difficult job, and many places are understaffed, but one of these days someone is going to die, who shouldn’t of, and Hilltop Heights Health & Rehab will have some serious questions to answer. Thank you for all you do, but please improve.