HAMILTON ARMS CENTER is a Medicare-certified nursing home located in LANCASTER, PA. CMS overall rating: 3 out of 5 stars. Google rating: 4.2 out of 5 from 172 reviews. Accepts both Medicare and Medicaid.

HAMILTON ARMS CENTER

lancaster, PAMedicare Certified

Verified Information

Medicare Certified

Medicaid Certified

Ownership: For profit - Limited Liability company

Contact this nursing home directly for detailed information about their services, care philosophy, and team.

Location & Directions

Address

336 SOUTH WEST END AVENUE

LANCASTER, PA

Lancaster County

Service Area

This nursing home is located in Lancaster County and serves residents in the PA area.

Note on Service Area

Service availability may vary by location. Contact this facility directly to confirm service availability in your specific location.

Industry Benchmark Comparison

Comparison to industry benchmarks for nursing homes

Overall RatingFacility: 3.0 / Industry Avg: 3.0

≈ At average

Health Inspection RatingFacility: 3.0 / Industry Avg: 3.0

≈ At average

Staffing RatingFacility: 3.0 / Industry Avg: 3.0

≈ At average

RN Hours per Resident DayFacility: 0.50 / Industry Avg: 0.75

⚠ Below average (higher is better)

All Nursing Staff Hours per Resident DayFacility: 3.30 / Industry Avg: 2.5

✓ Above average (higher is better)

RN Turnover RateFacility: 31.3% / Industry Avg: 20%

⚠ Above average (lower is better)

All Nursing Staff Turnover RateFacility: 32.5% / Industry Avg: 35%

≈ At average (lower is better)

Google Reviews

4.2
172 reviews
Rhonda

Rhonda

Hamilton Arms staff and facility is a wonderful place. We couldn’t be more grateful with their services and they put our mind at ease knowing the great care they provide. Highly recommend.

Verified Google review
Robert Brock

Robert Brock

I have a very dear family friend residing at this facility. Staff appears kind and attentive, especially J.M. 👍🏼at reception and always cheerful and attentive aide Carmen👍🏼. I would describe Hamilton Arms as clean-ish. The big disappointment is the lack, or rather NO, vegetarian selection . SHAME!👎

Verified Google review
Bazzell Pridgen

Bazzell Pridgen

I went to visit a family member and I was very happy with her progress. The therapist was in with her and she was doing good. I was waiting for her to complete her session and witnessed two other therapists working with some other individuals. I was thoroughly impressed. The staff has been pleasant when I visited.

Verified Google review
Jeff

Jeff

I visited a friend who is staying there for physical therapy. The staff seems very helpful and friendly. I seen the therapist interact with his patients and he seemed very compassionate to his patients. My friend has been to other care take facilities and he says he would prefer coming back to Hamilton Arms if he needed care in the future.

Verified Google review
Donna Kramer

Donna Kramer

I am visiting a friend (terminal cancer) at lancaster General hospital who only spent a few days at Hamilton Arms under the guise of building her strength so she could return home. She did not have one good thing to say about her stay there. If she wasn’t hungry at breakfast it was assumed she was not going to eat the rest of the day as no further meals were offered. The nurses would not help her to sit up or get more comfortable after a restless night of sleep. She found the nurses rude and abrasive. She begged to be returned to the hospital. She is happy to back at Lancaster General

Verified Google review

Reviews from Google Places for HAMILTON ARMS CENTER. These are real experiences shared by families and patients.

Contact Tips

Best Time to Call

Contact during business hours for non-urgent inquiries

What to Ask

  • • Admission process and requirements
  • • Insurance coverage and costs
  • • Available amenities and activities
  • • Staff qualifications and experience
  • • Visiting hours and family involvement

Medicare Certified

This nursing home is Medicare certified. Most skilled nursing services are covered by Medicare Part A.

In an Emergency

For medical emergencies, call 911 first. Then contact the provider for coordination of care.