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Margaret Campbell

this is a place that is committing financial elder abuse. years ago my grandparents BUILT a house with homestead. on top of that they pay the monthly fees that are associated with living in this community. when signing up they were told that transition to apartments would be easy once they get to that point. they even have it listed on the website that there is no additional cost to moving, this is a lie. my grandfather passed 2 years ago leaving my grandmother alone in a house far too large for her. we attempted to move her, but the fees and extra cost of living in the apartments is more than $5000 a month (it's closer to $7000 more) on top of her current fees. for 2 years she has been declining. she started showing symptoms of dementia and we wanted to move her. again the costs were astronomical so homestead suggested having someone come to her home a few times a week to make sure she is alright. she fell, which caused alarm and homestead said they would up the visits to an hour once a day 7 days a week. well a week later, A WEEK after homestead said they would have someone check on her everyday. two of those days no one came, and one of those days she fell, and was left on the floor for about 24hrs. my family took my grandmother to the hospital. homestead tried to hide that they missed two days of checking on my grandmother. they are also now insisting that my grandmother needs 24hr care if she stays in her home or she needs to move to the apartments, again the additional cost of all this is thousands a month. thousands on top of thousands she's been paying, on top of the thousands medicare is paying, PER MONTH. if my grandparents didn't have money, if they didn't have savings she'd be on the street. homestead informed my family we had 48hrs to make a choice between apartment or full home care, and now 2 days after the choice was forced upon us homestead is back peddling. they aren't paying their staff, they are short staffed, and they do not care about the elders under their care. if they did, my grandmother wouldn't have been left to rot on the floor for a day, nor would my family be the one to get her the medical help for the fall, nor would they intimidate local family to push for the highest priced care. this is not heathcare, this isn't care at all, just exploitation. disgusting.

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Susie Doyle

When bad winter weather hits, Jim and I freshly appreciate our decision to move to Homestead Village. Driveways and sidewalks are efficiently cleared and treated after a snowfall – one of many benefits that make us feel comfortable and secure in our home here.

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Susan K

It's perfect the word home is included in this lovely sprawling retirement community. Feels like close family and friends live here. So much to do and much to be offered at all stages of aging. Maureen in activities programming is very kind and devoted to the residents.

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Monika Hughes

I am not a serial reviewer; honestly, this is the first review I have written. But, I feel compelled to leave this honest account of my experience with Homestead Village. First, Homestead is undergoing a massive renovation and their main building is a construction zone. So, the shiny pics in their brochures and handouts are computer generated and not a real representation. From the food I saw during the tour, it was not healthy nor something I would personally eat. There were fried choices and pre-made leftover salads. If you like leftover jello salads, this is your place. The menu is not good and the food preparation is outsourced, so Homestead does not have day to day control over what is fed to the residents. I also found discrepancies in what I was told depending on who was giving the tour. There is NO transportation available either on campus or between the other campuses unless the resident drives. If you don't drive, you're pretty much stuck in the main building with no access to the gym, pool or nicer restaurant. I was not told this at my initial tour. At my first tour, I was told the resident could call for a shuttle - I later found out only if you give a very lengthy heads up. I had the feeling calling for a shuttle around campus was not something that would be tolerated. Also, there are no sidewalks, so walking or scooting is not an option either. Secondly, Homestead requires a cognitive test be taken by all incoming residents. I was also not told this at my first visit, nor when I paid their wait list fee. Why do they require a cognitive test which is then repeated every few years?? I'm not sure of the real answer. The one I was given was so they could provide good service. What I have written above is factual with no subjective opinions. But, my opinion of Homestead is there are much nicer senior retirement communities. I got a weird vibe when I was there, and while the staff are nice, I got the feeling there is a need to manage the residents. I was looking for a senior community for my mom, but I personally would NOT live there nor would I recommend Homestead to another senior. Garden Spot, Woodcrest Villa, and Kendall/Crosslands are much nicer and friendlier with better food options, more senior friendly accessible campuses and no weird vibes.

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Lu Ann Strickler

My mother lives in apartment and couldn't be getting better care. She loves her aide "Z". I want to recognize Donald in food services. Yesterday was his first day on the job and he was working the action station making omelets - made to order. We ordered three omelets which was very time consuming. Others were in line to order too. He kept his cool, was pleasant and had everyone in line entertained . The omelets were delicious. Thank you Donald for a job well done.