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Robin Rogers

I would like to leave here, but have no where else to go. The only problem I have is they are understaffed for sure. Most of the food is ok, just need more season on it. I have one or 2 of the sides I have a problem with, but mainly really get along with. But hide your possessions or they will grow feet and walk away like mine did.

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Ashley Radtke

People saying the staff are friendly ha every encounter I had with a staff member gave me attitude. My loved one fell A week ago, and they didn’t tell me about it, hospice told me. I’ve seen roaches on the walls. Your shoes stick to floor. Staffing like a revolving door, and never enough people on staff. Make you wait to get to the door to let you in, then make you wait to leave. Please don’t send your loved one here if you can help it. Unfortunately the VA sent my loved one there and we’re fighting like heck to get them out! This place is terrible!

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John Goldberg

I was shocked to see a 3 star rating for a facility that deserves to be shut down. We had a loved one with down syndrome that was supposed to be in the facility for 90 days to work on walking. By the time we sprung her from this hell on earth, she could no longer speak, was incontinent, had to be fed puréed food. We have 2 police reports for instances of abuse (in one a cna HIT her). They dumped her on the dementia floor with the other poor souls that had DS. They do nothing for these people. They “documented” in her chart that she was in a reminiscing group-and that she had been active. At that point, she wasn’t even being taken out of her room! We had many meetings with various disciplines-with follow up. They did not do what they were supposed to do. It took a court order for them to hand over her records! I have documentation and pictures proving neglect. She weighed less than 70lbs by the time we were able to get her back home. We were told she had a month to live. 3 years later, she is still with us. We are not sure for how long. They need to be held accountable for how they treat our most vulnerable. Worse that shameful!! They will come face to face with God himself, and will have to answer for their sick behavior. I still pray for all of those souls on the dementia floor. We have to live with the guilt of leaving a loved one in the care of this hell on earth. We were there often-brushing her teeth, washing her up, feeding her-bc this facility didn’t do most of those things. Do not allow your loved one to be admitted to this place!! If it is unavoidable for short term rehab, do not leave their side!!!! I have no idea how they are able to keep their doors open, and why local news media isn’t all over them. I’m guessing few even care.

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Will Fabrizio

Rose City is a very unique place due to its residents and staff from all walks of life. I can personally attest to the dedication and hard work the staff put in to ensure every resident’s health, safety, and happiness. There have been many positive changes in the past year or so and I am so happy to be a part of that. I am certain that even more good things are coming. Your loved ones will truly be treated as family.

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LYNNE PALLARINO

I have been visiting a permanent resident at Rose City Nursing and Rehab for the last 7 years, on average once a year , and in the last 2, twice a year. I have noticed a marked, welcomed improvement since about the Spring of 2023. * The staff are friendly and nice to the patients/residents * The staff are more efficient and really seem to care * The halls are cleaner and the smell is gone * More parking available for a visitor from out of state, like myself. I am extremely grateful for the new management. I have written to the new Head Administrator expressing my appreciation for her dedication and determination to make the necessary changes in this facility. It has been a long time coming, but she has accomplished a great deal in just about one year! My lifetime friend is fortunate to have Medicaid and to have Rose City as her ‘home’. I gave five stars for the amazing effort and results. It has been a very challenging job and I trust improvements will continue . Thank you!