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Shannon Castner

A very kind and considerate staff. I was pleased to see that about every half hour someone was stopping and acknowledging my sister. Thank you for the attention and consistency you show to the patients.

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Ann Stimmel

Laureldale nursing home is where my brother is going to die in the next month or so. 7 weeks ago we found out jeff my brother, has a golf ball size tumor in the right side of his brain and 3 areas of lung cancer stage 4 for both. This was a death sentence. He decided to not do treatment and unfortunately stayed in the hospital about 6 weeks leaving twice and reentering by calling 911 when he could no longer walk and control his bladder. We all thought he had a stroke because the left side of his body went numb. He started falling and driving became a problem. Thats when he showed up at my house in need of a doctor. So I took him to quick care and they thought it was a stroke. Told us to go straight to ER. We did not. He went back to living in his car for 2 weeks then came to my house telling me he needs to goto ER. He went to ER. They did MRI and cat scans and found a golf ball size tumor in his brain and later when performing surgery it was taken for biopsy. They found it to be cancerous. Then they found 3 lung cancer spots. They think it started in lung and spread to brain. So now what? He has no job, no home, no significant other, no BFF, no community, nothing. So what kind of quality of life would he have if he went thru with treatment? He lost his SSDI and food stamps. Thats why he was living in. His car. Laureldale staff are not quick, efficient, and friendly. They dont dump his urine, clean his toilet, it was dirty the whole day, clean his floor, there's crumbs all over it. He told me there with holding pain meds. Hes not getting his 9 am and 9pm pain meds on time. Not even close. Nor does he get the other every 3 hours like they said. The nurses seem to do little as far as work. His room is atrocious. The staff and nurses are cruel, shortsighted and unnecessary. They dont want to let Jeff have his medical marijuana. I brought it into him and they called the police on me. The hospital gave all my vape back when he left. The police officer threw the edibles away. Told me to stop bringing it in. So they had the inhumanity to call the police. They dont want him to have his medication. Calms him down or else he has a very bad temper. Laureldale is not where u want to die. The people are uncaring. The woman in charge told me to take him home. What home mam?these people have no idea the story of Jeff Notter nor do they care about the people they serve. Nor do they care about the families. I've called the social worker, the lady in charge, and the head nurse and got no return phone calls. Sometimes when im visiting a nurse or aide never comes in the room. Never dumps his urine, gets his lunch tray, clean his toilet that's next to the bed. As well as the urine that's next to the bed or on his table. Thats my opinion and experience with the laureldale hospice care on Elizabeth Ave.

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Kaobe Schmeer

My Gmom has been here for 2 years now & she's slowly settling in but has really bad Alzheimer's & Dementia so its a new story line every time I see her. That staff all seems to be really friendly, I just know they do need more. We all need to treat nurses with respect bcuz they deserve it! After the pandemic our nurses got plummeted and I truly fear we're going to lose a lot more before it gets better.

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Ada Venable

So far my in law been at the facility for 2 weeks. They have been taking good care of her. And stay on top of things. They are very consistent with everything.

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Megan Didyoung (Meggles)

They have taken really great care of my daughters grandmother. The staff is amazing. They are friendly, funny, and make my daughter grandmother happy. Couldn't ask for a better staff.