MONROEVILLE POST ACUTE is a Medicare-certified nursing home located in MONROEVILLE, PA. CMS overall rating: 2 out of 5 stars. Google rating: 2.5 out of 5 from 26 reviews. Accepts both Medicare and Medicaid.
Medicare Certified
Medicaid Certified
Ownership: For profit - Limited Liability company
Contact this nursing home directly for detailed information about their services, care philosophy, and team.
This nursing home is located in Allegheny County and serves residents in the PA area.
Service availability may vary by location. Contact this facility directly to confirm service availability in your specific location.
Comparison to industry benchmarks for nursing homes
⚠ Below average
⚠ Below average
⚠ Below average
PACS GROUP
Part of a multi-facility healthcare organization
✓ Above average (higher is better)
✓ Above average (higher is better)
⚠ Above average (lower is better)
⚠ Above average (lower is better)
I will start by saying the Nurse Practioner, PT/OT, and a few aides are amazing! That being said, their awesomeness is overshadowed by the lack of compassion and care by the nurses and some aides. I work in healthcare- I understand being understaffed. However, in those times- patient care is prioritized and I don't see that happening. My family member is in there with a broken arm, a terminal illness and blindness. He is there specifically for rehab (which therapy has been amazing for him). That being said, every time there's a new aide and they have to move him, he writhes in pain because his shoulder is broken and they often move him without regard to that. Often stating, "Oh they didn't tell me". There seems to be little to no communication. When I say no prioritization during low staffing, I mean this: patient left sitting in his own excrement for more than 45 minutes and when I contacted the administration I was met with a terrible attitude and then subsequently hung up on. We have walked in to his room and found a dirty towel with stool on it on the floor. The place is not kept clean. I could go on and on, but I don't feel it's necessary. It bears repeating that on their own- the NP, PT, OT and a few of the aides go above and beyond and their compassion shows and for that I am grateful. But the place as a whole needs to do so much better.
The PT staff is great, and I can count on one hand the number of staff members here I trust! You call on the buzzer and they come in, torn the light off and leave! I walked in to my brother wearing a hospital gown with his head through the armpit and a handful of poop because he hasn't been changed and was picking at the diaper! They barely clean. I would not recommend this place to my worst enemy!
My husband and I have been very happy here. I have been here two and a half years and my husband one and a half years. We share a room and help each other. The administration is very helpful. Right now, the Administrator in Training, Cade is helping me with my computer. The administrator, John, keeps the ship running well. Mandy keeps us from getting sick. The business office manager, Theresa, is always on the ball. The rest of administration and management stuff is always helpful. They have an excellent physical therapy department. My nurse practitioner, Dawn, and the rest of the nurse practitioners are excellent at their job. They have good food in the dietary department. The social workers are very helpful and pleasant to deal with. The most beneficial part to me has been the activities department. Holly, Terry, Rayn, and Maria are an excellent team.
I have been in the facility for a year and a half and have had a lot of good times. I enjoy the staff especially mother Theresa in the business office. They have alot of activities and the staff is very nice. We have got a new administrator who is very helpful if you have any concerns. I would rate this place a 5 star and recommend anyone In need of a skilled nursing facility.
Filthy conditions. These are pictures taken on the 2nd floor this past week of a lounge room and the food tray pictures are at the nurses station. A worker who brought food to my mom's room was eating at that filthy table, next to that soiled bed. You also get a strong smell of urine when you walk off the elevator. I think the executives of this place should spend a night here. How does this place actually have a. Department of Health certification? I called to have my mom's bathroom cleaned and they never came. Why do I even need to ask?
Reviews from Google Places for MONROEVILLE POST ACUTE. These are real experiences shared by families and patients.
Contact during business hours for non-urgent inquiries
This nursing home is Medicare certified. Most skilled nursing services are covered by Medicare Part A.
For medical emergencies, call 911 first. Then contact the provider for coordination of care.