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Jenn

$30 just to cancel a appt is insane!!!! And reschedule your appointment but still charged $30 for cancellation!!! Ridiculous!!!

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Geo Autography

My provider is great. Very thorough, listens to me, then comes up a way to execute a plan! Always available and gets back to me as soon as she has time. She's so busy. Great at what she does. I love LCH and the staff. As for the call center, one Lady, specifically, very unprofessional! She is rude, She has lied to my insurance company. Making judgments about my medication. She even said " You have too many to go through ----" they just weren't deleted off of my portal. All trial and error. She sent back my request once without verifying my information because you just recognized my voice. Very unprofessional

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Teresa Tillie

Dr Cordova is great however the front desk is SLOW they NEVER answer the phone and when u pop up in there they are sitting around chatting. I purposefully sat in the waiting area called and watched them NOT answer my call and continue chit chatting and ignore my call. They call you they do t leave a message and you can’t call them back because the call center now answers the phone. FRUSTRATING

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Melissa Hadjinian

I scheduled an appointment as a new patient since I had just moved to the area. I am due for a prescription renewal and wanted to get in quickly so my medicine did not lapse. I rearranged my work schedule to be able to attend this appointment at 1 PM in the afternoon on Tuesday and when I showed up there was a sign on the door that said they were closed for lunch until 130. Apparently they tried to call me and they say they left a voicemail to call them back but I did not get the voicemail so I showed up and was not able to have an appointment. They canceled my appointment without notifying me and can’t fit me in for another month on their schedule. Completely unprofessional and a horrible first experience with this practice, I will not be re-booking with this practice and I will be looking for another doctor in the area.

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Princessita Sheehan

Place is great, but phone calls is not. The place leave a message on your phone to call, but when You call, no answer, put on hold for a long time, I called five times and same happened. When finally connected it goes into voice mail. Frustrating.