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Michael Schaffer

We had a very positive experience with this nursing and rehabilitation center. From day one, the staff was compassionate, attentive, and truly invested in quality care. The nursing team was responsive and professional, and the therapy department did an excellent job. Clean welcoming facility

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Marilynn Klamkin

The Graduate Post-Acute is not a luxury facility, but it is comfortable, and the atmosphere feels humane rather than institutional. It’s not Gordon Ramsay—but the food is improving, and staff are genuinely happy to take individual preferences into account. Housekeeping is taken seriously. If you or your room need attention, it’s handled promptly and without fuss, which makes a real difference in day-to-day comfort. The real strength here is rehabilitation. The therapists focus on improving physical well-being, and that almost always leads to improved emotional well-being as patients regain confidence. I am a long-term resident with a neurological disease that is not expected to improve, yet I walk much better now and feel far more confident moving through the world and doing things that matter to me. It’s remarkable to see fellow patients arrive feeling hopeless and, weeks later, leave ready to return to work and meaningful activities. There is room for improvement, especially in social programming. While something is scheduled daily, activities could be better coordinated and more intentional about bringing people together. Communication is old-fashioned—door-to-door announcements rather than online or posted schedules—which feels quaint in this day and age. Staffing itself is not a concern. The CNAs are the backbone of this place. Many are deeply dedicated and highly skilled, and the patient experience often rises or falls depending on the CNA assigned. How patients treat them clearly affects morale, and their commitment deserves respect.

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Troy Callaway

NEGATIVE STARS, IF IT WERE POSSIBLE... DON'T, JUST DON'T This place should be shutdown. I was here for two and a half weeks. I have never been at a worse facility. They're severely understaffed and have too many staff members who choose not to work. There are a few, diamonds in the rough, staff members who really care about the patients and go above and beyond to help the patients. It is ridiculous how bad and lacking the care is here. The rooms don't even have linens in the rooms. They're currently renovating so the linens are kept outside the rooms on giant carts (supposedly to keep them from getting paint dust on them). You're better off wiping your bottom with sandpaper as the linens are so stiff They're abrasive and stained so badly they should be put in the trash. I was one of the few people on my floor that was able to roll myself around in a wheelchair . The staff is so SHORT-HANDED that I was answering call bells and rolling to rooms where patients were yelling, "HELP, HELP, ISN'T ANYONE OUT THERE. HELP.....!!!!!. I am NOT exaggerating. The food is SOOOOOO BAD. I literally was served a DollarTree, Budget Gourmet pot pie microwave dinner. The topper to this unbelievable bad experience was that I was waiting sooooo long for care to come help me that I developed ways to clean myself and dress myself even though I was told to ring for help. The topper and "final straw" that made me decide to write this review was, the co-owner/manager, multiple times, pushing for me to leave a "good" review. Several times he came to me saying, "I know I can count on you to leave us a great review on Google, right???" This is after I complained about the terrible care and food. I know he couldn't handle the raw truth about how bad this place is. I felt so sorry for the few, diamonds in the rough, aides that went above and beyond to help me and treat me awesome. Thank you so very much. You know who you are.

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We love our mom

My husband and I have had an extremely positive experience with this nursing home, and most importantly, my mother truly loves it here. From the very beginning, the nursing staff has been kind, patient, and genuinely caring. They treat my mother with respect and compassion, which gives us great peace of mind. The physical therapy staff deserves special recognition. They are absolutely wonderful and have played a huge role in helping my mother regain strength and confidence. Because of their dedication and encouragement, she has become more independent, which has made such a meaningful difference in her quality of life. It’s clear that everyone here truly cares about the residents, not just as patients, but as people. If you are looking for a place for a loved one where they will be treated with kindness, professionalism, and genuine concern, this is the place to bring them. I’m very grateful for the care our mother receives and would highly recommend this facility to anyone who truly cares about their loved one’s well-being.

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Jane Herscovici

My 97 year old mother stayed here for over 5 weeks and received exception care. The staff is excellent. The nurse’s especially Elida and Ivy. My mother called Sameer, a CNA, her guardian angel. Her PT, Hannah and OT, Maddy were kind, persistent and encouraging. The agency that comes in to do lab draws is the best we’ve ever experienced and mother is very hard draw and they got it the first time. The staff they have is excellent, although sometimes a bit short staffed and over worked. I was there much of time and able to help out with certain tasks. My mother was in a different rehab in center city several weeks earlier and received much better care here. In addition, they are in the middle of remodeling. So as we leave, it looks much more updated. My mother had a private room on the 5th floor with a great city view which was also appreciated. And Wendy, The concierge was also very helpful and accommodating to my mother’s unique needs. THANK YOU