ROOSEVELT REHABILITATION AND HEALTHCARE CENTER is a Medicare-certified nursing home located in PHILADELPHIA, PA. CMS overall rating: 1 out of 5 stars. Google rating: 4.4 out of 5 from 638 reviews. Accepts both Medicare and Medicaid.
Medicare Certified
Medicaid Certified
Ownership: For profit - Limited Liability company
Contact this nursing home directly for detailed information about their services, care philosophy, and team.
This nursing home is located in Philadelphia County and serves residents in the PA area.
Service availability may vary by location. Contact this facility directly to confirm service availability in your specific location.
Comparison to industry benchmarks for nursing homes
⚠ Below average
⚠ Below average
⚠ Below average
MARQUIS HEALTH SERVICES
Part of a multi-facility healthcare organization
⚠ Below average (higher is better)
✓ Above average (higher is better)
⚠ Above average (lower is better)
⚠ Above average (lower is better)
The staff was very nice and extremely helpful with checking into getting a phone for my stepson’s grandma so he can give her a call. I think his grandma is very happy with her friends and the staff. Thank you so very much for taking great care of our loved one
1. My sheets were never changed the entire time here (14 days) 2. Food is consistently brought to you cold. You have to call and wait for the nurse or tech to come and heat it in the microwave. The kitchen kept bringing me whole milk for my cereal and i keep telling them i can't drink whole milk but they didnt have any other milk several days so they keep giving it to me. Today my nurse went to WaWa and got me milk so I could eat my cereal. Thanks Kev! 3. My room mate has had diarrhea over a week but you keep bringing her stool softeners. WHY? She keeps telling your staff but you keep bringing them. You have your staff meet at the beginning of a shift change. Doesn't anyone communicate to each other about a patient? Is it not documented in their charts? She told one nurse but the nurse gave it to her anyway. She looked at the pills and said again "I dont need a stool softener" the nurse then took it out of her med cup. Thankfully she knew what the pill looked like and said something once again. Help because my nose can't take it! 4. One night I did not get my meds at all. They forgot and when I said something to the nurse she refused to give them because she said, "that should have been given between 9pm and 11pm shift. I'm not giving it." (It was 12:15 am) I ask, "if a med is not given nobody else can give it? She said the nurse supervisor can. I then asked to speak with the nurse supervisor and waited til 3:25am but she never came so I did not get my meds that night. 5. I had a hospital gown sitting on the chair in my room. A tech person came in and picked it up. I stopped her and said I am going to use that, that is mine. She replied, "we have an emergency and need it. So she took it off my chair. I had to wait for a relative to bring me pajamas. 6. This morning we had to wait approx 45 min for a very loud alarm to be shut off that let's them know the IV is finished. This was alarming beside the top of my head. Its not even my IV. This is not a bad place. You do have some caring staff but you HAVE to do better. I know you can.
What a welcoming experience I had visiting Roosevelt Rehab. The team embraced collaborative ideas and brought such great energy to discussion. The rehabilitation gym caught my eye through both stellar equipment and unique approaches to healthcare. All patients that I had crossed paths with had a smile on their face and were greeted by multiple staff members which to me is the most essential component to what separates a strong and weak facility. I look forward to working alongside their staff in the new year!
Took a group on a tour and have worked with the staff from Roosevelt for a while now. They are always very pleasant and doing their best to help the community. Also during the tour got to view their rehab area and it is gorgeous and shows what the day to day is like in your own home.
I want to thank Roosevelt & the whole staff for taking care of My brother In law and always looking after him especially the staffs on the 3rd floor , the manager Joy , Minuu, Nadia & Iyannah & Annie!!!!!! Also the front desk very responsive and respectful! He’s been here since 2021 , going on 5 years we have had the best experience from Roosevelt staffs , Thank you again!
Reviews from Google Places for ROOSEVELT REHABILITATION AND HEALTHCARE CENTER. These are real experiences shared by families and patients.
Contact during business hours for non-urgent inquiries
This nursing home is Medicare certified. Most skilled nursing services are covered by Medicare Part A.
For medical emergencies, call 911 first. Then contact the provider for coordination of care.