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Stacy Hornstein

Nazareth Hospital’s ER is excellent. My 20 year old daughter is getting excellent care. The staff is stupendous and awesome

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cristina serrano

My 27-year-old son went to Nazareth Hospital due to chest pain and extremely high blood pressure. He was taken back immediately in the ER, which I truly appreciated given the seriousness of his symptoms. The ER staff was amazing. One nurse in particular showed great compassion and took the time to explain how important it was for my son to stay, especially since he was anxious about leaving for a job interview. Their care and concern did not go unnoticed. From the ER, my son underwent a cardiac catheterization. The Heart and Vascular team was outstanding—professional, attentive, and reassuring throughout the entire process. After that, he was admitted to the hospital. Day one of his admission was overall fine. His nurse, Maya, was excellent—very professional, thorough, and attentive. She clearly explained the medications he was receiving and their purpose, which helped ease our concerns. While other nurses may have assisted him, Maya truly stood out and made a positive impression. Unfortunately, this is where the frustration began. There was a noticeable lack of communication between staff, particularly between nurses and doctors, which caused confusion and unnecessary stress. Additionally, my son had a very disappointing experience with security (Rick K) and the nurse manager (Patti O’Hagan). He felt there was a lack of compassion and professionalism during their interaction, which was especially concerning given that he was hospitalized for a serious cardiac issue. There was also an incident that deeply concerned me as a parent. While I was at work, I was speaking to my son on the phone when a staff member—who I believe was security—told him to hang up. After my son explained that he was speaking with his mother, I heard the staff member tell him he could “call her back.” This interaction felt very unprofessional and dismissive. It caused me enough concern that I left my job in Center City and drove to the hospital to ensure my son was okay. I also observed HIPAA concerns, with patient information being discussed openly in hallways and, at times, staff yelling information to one another in public areas. Patients are in the hospital to heal and rest, yet the hallways were often loud and disruptive. Overall, while certain departments and individuals provided exceptional care, the inpatient experience was overshadowed by poor communication, lack of professionalism from leadership and security, and concerns about patient privacy. I truly hope these issues are addressed, as the quality of care should be consistent throughout the entire hospital.

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barb doyle

My fiancé was there for cardiac issues the ER nurse was amazing Thank you, the cardiac cath lab amazing they went above and beyond ❤️had every test done possible Angel Santiago and family appreciate all of you and staff❤️The third floor was professional , kind, understanding and explained everything all nursing &nursing assistants thank you!! Housekeepers thank you for all your conversation to Angel it helped ease so much tension ❤️he was in room 391we applaud you all👏👏👏👏👏👏👏

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Craig Debski

I went to the ER for post surgery complications and I had Jennifer as my ER nurse and she was amazing. She made sure I had everything I needed. I was there for 5 hours and she made sure to check on me a few times an hour. It made dealing with my complications less stressful. Thank you so much!

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Marielle Fleming

My Dad recently passed in the hospice unit. My Dad always loved this hospital because of the compassion and care and religious aspects. It was the hardest week of our lives and they were so compassionate, understanding, kind and gentle to me and all 6 of my sisters which was probably overwhelming since there was so many of us. Every single person in the staff was so amazing. Dolores was with him when he was taking his last breathes and she was so so kind to us. We’re grateful for each and every single member of the whole hospital staff. God bless each and every single one of you ❤️