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Frances Was

Don't ever use this facility!! they have not an ounce of compassion, empathy or even care about humans! let alone our sweet elders. This facility went through everything with us to take in my mom. AT THE VERY END they had the balls to call us and say they heard we slept in my mom's room at the other place she was at and now reporting them to the dept of health and all this STUFF that either the other place told them or Hospice. They heard from someone and DENIED my mom UNREAL - my mom was in an assistant living they absolutely did not treat her right and THE LADY AT BALDWIN TOLD ME to get her out asap and call 911 and that she would help us. SO, I DID THAT then in the end they denied her WHO DOES THAT? HORRIBLE people here do not go there they are absolutely cruel just pure CRUEL. I went through all that followed BALDWIN's guidance and they left my mom out in the street basically. UNBELIEVABLE that is disgusting and they should be ashamed of themselves! I hope what comes around goes around.

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Taylor L

The administrator and DON at this facility helped me out with one of my friend’s family members when they were in need. They went above and beyond to care for this individual. I can’t thank them enough. We were so pleased with the care he got while he was there.

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Michelle Landsittel

If I could give minus zeros I would!! Don't let Dawn fool you! The food is horrible and nurses rude, I was visiting my mother and the woman across the hall yelled help and her buz ZZZ er on for over 20 min I went and helped her while nurses did nothing but chatted at the nurses station. STAY FAR AWAY FROM THIS HELL WHOLE!!

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Cheryl Helmick

I would strongly advise anyone considering placing a loved one in this nursing home to look elsewhere. My experience has been nothing short of a nightmare, and the level of neglect and unprofessionalism is truly shocking. There is a complete lack of care for the residents, and it is evident that the facility's primary focus is on maximizing income, not on patient well-being. The Directors of Nursing are non-responsive, and there are no official social workers to advocate for the patients, creating a critical breakdown in communication. ​The staff's behavior is appalling. I have witnessed aids yelling at and bullying patients daily, treating them as if they are a burden. The disrespect is compounded by the fact that patients' personal items are frequently stolen, and staff members eavesdrop on their private phone calls. Furthermore, the rounding doctor is highly unprofessional and has been heard yelling inappropriate and outright false slurs about patients in the hallways, an act that is completely unacceptable and disturbing. ​Daily life for the residents is unacceptable. Meals are often served hours late and are always cold. Aids will carelessly shovel food into patients' mouths without regard for their pace, creating a significant choking hazard. Obtaining necessary prescriptions can take weeks, putting the patients' health at risk. The combination of negligence and a hostile environment makes it clear that this facility is not a place for anyone to spend their final years. I would never, under any circumstances, recommend this nursing home. ALL THE OTHER REVIEWS STATING THIS PLACE IS GOOD ARE FAKE!

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Jill Lang

Baldwin Health Center Skilled Rehabilitation Center was absolutely wonderful. The nurses aids were so attentive during the week. The physical therapy was amazing, Marty was the best physical therapist my father had, and Rory was a great speech therapist! All the workers made you feel comfortable and gave you the information you needed and helped in every way.