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Alice Jaworski

I would recommend this facility over other ones ive been to. I was at another facility prior to this one and refused to go back there. My exerience here has been the opposite in a positive way. This one is well run and the staff is friendly and caring. I have been here for nearly two months and am walking again. Before I came here I was not even able to stand. I have seen patients be difficult or refuse to work with staff, but I have witnessed the staff to remain polite and supportive. I found the administrator Austin and director/assistant director of nursing Zach and Melissa to be very accommodating to special requests. I have found the facility to be clean. I am offered a shower twice a week and can have upon request. The response time for the call button are usually pretty quick. My nurse Merrell is very nice and prays for me. I do feel like the staff care about me and have helped me be successful. The administrative staff have communicated well with me on my stay. My dietary requests have been honored after specifying them. The only downside is this is a non-smoking facility.

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Michelle Walker

I came to Whitehall today to visit my dear friend there was little black bugs running across the floor in his room. They need to get a exterminator. And he said he made a few complaints already, but nobody did anything

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O'Reilly Smith

I visited my grandmother and was shocked by the lack of attention and organization at this facility. The call bell was ringing for 45 minutes, and when I went to find someone, staff seemed too busy to help. Patients were left waiting for hours, and management didn’t even acknowledge the situation. The overall environment felt chaotic and uncaring. I expected basic responsiveness and compassion, but this place fell far short.

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John Smith

If you truly care about your family member’s safety and dignity, I strongly advise you to look for another facility. My experience with Whitehall Borough Post Acute was overwhelmingly negative, and I walked away feeling like this is not a place I would ever trust with someone I love. The biggest issue is the lack of real care and involvement from management and certain staff. The aides are the only people who consistently help residents, and they are stretched thin because they’re doing almost everything alone. I personally saw residents waiting far too long for basic help because management and other staff simply didn’t step in. That’s not just disappointing — it’s dangerous. A nursing home should have leadership that shows up, supports their team, and makes residents feel safe. That’s not what I saw here. The environment felt unorganized, unsupported, and not focused on resident well-being. Families deserve peace of mind, not stress or uncertainty. I highly recommend choosing a nursing home that actually cares and has strong leadership. Concordia at Rebecca Residence is everything this place is not — professional, supportive, and truly committed to caring for their residents. Management there actually helps, communicates, and ensures families feel confident in their loved one’s care. and if I could give zero stars, I would

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Rodney Bradshaw

I received excellent care during my stay at Whitehall. The nurses and nursing assistants were kind, caring and compassionate. I met some really great people who helped me get through a tough process. The therapy department was superior. They got me back to where I need to be. The great care I received got me back on my feet not only physically but mentally as well. Thank you, Whitehall, for all your help!