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Betzaida Madera

This Place Is Absolutely HORRIBLE!!! Please please please do not send your loved one here. My grandfather was at this facility for a week, when I decided to pull him out. Within that week I received 2 phones calls stating my grandfather fell out of the bed. Every time we had gone to visit in the evening he would be sitting in a soiled diaper for who knows how long. That we would be the one changing him. My grandfather would complain everyday that none of the nurses would help him when calling for help. They also didn’t follow his diet due to him aspirating every time he would eat. And to top it off, when he was discharged home, his knees were scraped and his ankle swollen and was never notified about this. I would NEVER NEVER recommend this place this anyone.

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Nadia Powell

My mother received horrible care at this facility!! All those 5 stars are fake reviews !! No one would truly recommend this place at all that has had family in this facility. My mother was talked to HORRIBLY by staff . She was in pain after surgery and sent there for rehabilitation and she was denied her prescription pills and was instead given Tylenol for MAJOR SURGERY. Being told to wait until they are “ ready “ for basic needs like a bed pan , her medication, and to be given food !! That is ridiculous. Her food was also disgusting.

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Cap’n Nanicakes

If i could give a zero i would . We have recordings of my grandmothers mistreatment after a major spine surgery. She was left in her own fecal matter for 2 hours they changed her bedding and left her in a flat sheet no pillows on her bed still covered in her own shit . And threatened to call the cops when we refused to sign for completion of care when removing her from there .

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Noreen Sanders

I am currently in Fairlane Gardens. If I could rate it as 0 I would. This place is filthy dirty. I’ve been here two weeks and not one time have they swept or mopped the floor in the room. They have also not wiped down the bedside table even once. The food is slop and extremely unhealthy. They don’t even serve fresh fruit. It is so bad that the only thing I’ve been eating is a very non-nutritional salad with iceberg lettuce, cucumber, and sometimes tomatoes. I’ve rang the call button multiple times and no one responds for over an hour at times. By the time they arrive, I often forget why I rang the bell in the first place. Pain management is poor at best. I don’t recommend this place for anyone. The only good thing are the girls in PT and OT. Please, don’t put your loved ones in this facility if you can help it.

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Marlena Karaky

My uncle was discharged here after his stay at Reading Hospital for therapy. This is NOT a therapy place. It more like a mental hospital. I am talking about the staff that work here. Horrible experience there. The room was dirty. Fruit flies all around. The pillow didn't even have a pillow case. My biggest regret was leaving him there that day. It was the only place Reading Hospital could find for him.... Where he contracted COVID 19 that took his life. Shame on this place. If I could give 0 start I would. If you have loved ones please consider another "rehab" facility.