M

MrBlueshunter60

A family member was there for rehab for an injury. She was pleased with the facility but mostly with the people. She really got to like and care for the nurses and the staff. So thank you for looking after her.

R

rosemary George

My father was in Rochester Manor in Villa everyone treated him very nice they had nothing bad to say about him the staff was wonderful and he enjoyed himself im quite sure he have dementia but he's functional and it was a nice place for him to be around other people I feel for the exposure since he can't go out in the snow and see people like he like to do sitting on the porch. Thank you

C

Cathie Speelman

Living so far from PA I do Appreciate the staff contacting me giving me updates on how my brother is doing. I’ve not met any of the staff. However I have spoken to several and all have been thorough on keeping me informed .

N

Nicole Susich

The nurses were very kind and helpful with all aspects of my dad’s stay. They kept me up to date on issues or changes. The therapists were very skilled and worked at his level.

T

The Bygone Traveler

My grandmother was there for a short stay due to an injury. Every time I was in there, the place was dirty and it near impossible to find an employee. When I left one night, a resident in a nightgown and slippers tried to follow me out the unmanned door. No employees anywhere. I was afraid the resident would get out and get lost or perhaps get hit as they were an obvious dementia patient. I found a phone to call the office and they were very put out that I insisted someone come down because one of their patients who they were responsible for was trying to force their war out the door with me. Crazy they didn't seem to care. Another incident was when I was waiting for someone to come down so I could sign the paperwork to get her out. As I waited well over a half hour, there was a patient who was a quadriplegic in her wheelchair next to me. The entire time she was begging for help. She said that she had been sitting there all day, her clothes were soaked, and her back hurt. She just wanted changed and to lay down. After hearing her plea and beg for a half hour, I walked over to the attendant eating at the desk so was ignoring her and told her she needed help. She said she would get to her. After another twenty minutes of listening to her dissolve into crying, I told her I would help her if she would just tell me where her room was. The attendant rolled her eyes at me and kept playing with her phone. I spoke with the supervisor who I signed papers with but I doubt anything came of it. My grandmother has dementia herself so I don't know what happened to her there, but her skin was red as though she wasn't changed enough. She will never go back there again. If, as the sign says on the side of the building says, Rochester Manor is #1 in Nursing Homes in the Beaver Valley, absolutely look outside of Beaver County if you care at all about the person you're placing.