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Jennifer Roberts

I want to give our DON at Parkhouse Christy an A+ rating. She has an amazing heart and truly cares about our residents and her staff. She is for no games. If you want to come work with us best believe if your not doing what is expected of you and being disrespectful to her residents and staff you will be removed and never allowed to work here again. That’s not being mean it’s being professional. Don’t come to work at a personal care facility if you are not going to provide the proper care to our residents. If you don’t like hard work or taking care of people please don’t become a nurse or a CNA. Not everyone is built with the right kind of heart to be a caregiver. So go find a job you can do. But please respect our residents and staff or you will also be removed from our facility. Christy keep up the amazing job that you do day in and day out. Us real CNA’s appreciate you and will stand by your side cause we know you got our backs. Let’s get some real good hearted people back in our building to care for our second home/family. Let’s get these lazy attitudes up out of here.

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Heather wagner

Parkhouse staff and leadership are professional, friendly and provide great care. The nursing director is always available to answer questions and address any concerns. I highly recommend !

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Cathy Hennemuth

I was pleasantly impressed with the people and care at Parkhouse. I had. Loved one in another facility costing thousands more and the level of care about the same. The administration to the nurses and aide at Parkhouse far exceeded my expectation….a warm welcoming and communication ongoing was excellent!

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Linda Zarger

The staff working with my loved ones were amazing, kind and attentive. The care and attentiveness was top notch. The financial administration side is another story. Their approach seemed to be to wait until the last minute then give you a list of things they needed yesterday. They didn’t seem to understand certain paperwork and they were so unreachable and not at all responsive to emails. I had to initiate everything, even to question a follow up that they had been given information on yet didn’t reach out to inform me then acted like I should have known. You’ll love Parkhouse for your loved one just know the financial office will stress you out

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RFT RFT

Update: by the 3rd day, a family member’s stay was better. Complaints were addressed. The patient was able to ask for fruit and salads as a substitute for meals. Rehab assistants were good. Pain medications were given on-time along with regular medications. Blood pressure was taken correctly. Cleaning service was much better. The patient was released one week later. A family member just arrived here and it’s obvious the employees are not qualified. They don’t even know how to take blood pressure. No pain medication available, telling us, new patients need to wait until medication is ordered. The food was absolutely disgusting, better to eat dog food. In this case, the patient arrived on Friday, and this place wanted the patient to wait until Monday. What kind of a place would leave a person after surgery, in pain for 3 days. After complaining, the patient was finally given pain medication 2 hours late. Nice grounds for patients to use.