ALLIED SERVICES SKILLED NURSING CENTER is a Medicare-certified nursing home located in SCRANTON, PA. CMS overall rating: 4 out of 5 stars. Google rating: 2.2 out of 5 from 48 reviews. Accepts both Medicare and Medicaid.

ALLIED SERVICES SKILLED NURSING CENTER

scranton, PAMedicare Certified

Verified Information

Medicare Certified

Medicaid Certified

Ownership: Non profit - Corporation

Contact this nursing home directly for detailed information about their services, care philosophy, and team.

Location & Directions

Address

303 SMALLACOMBE DRIVE

SCRANTON, PA

Lackawanna County

Service Area

This nursing home is located in Lackawanna County and serves residents in the PA area.

Note on Service Area

Service availability may vary by location. Contact this facility directly to confirm service availability in your specific location.

Industry Benchmark Comparison

Comparison to industry benchmarks for nursing homes

Overall RatingFacility: 4.0 / Industry Avg: 3.0

✓ Above average

Health Inspection RatingFacility: 3.0 / Industry Avg: 3.0

≈ At average

Staffing RatingFacility: 4.0 / Industry Avg: 3.0

✓ Above average

RN Hours per Resident DayFacility: 0.76 / Industry Avg: 0.75

≈ At average (higher is better)

All Nursing Staff Hours per Resident DayFacility: 4.40 / Industry Avg: 2.5

✓ Above average (higher is better)

RN Turnover RateFacility: 25.0% / Industry Avg: 20%

⚠ Above average (lower is better)

All Nursing Staff Turnover RateFacility: 35.1% / Industry Avg: 35%

⚠ Above average (lower is better)

Google Reviews

2.2
48 reviews
emily wiltshire

emily wiltshire

If I could give zero stars I would. Terrible place. Mind you my grandfather has dementia while reading this. Does not follow instructions given from hospital on easy to chew foods or needs assistance to eat etc. We would have to take shifts there to feed my grandfather when it was on his discharge paperwork from the hospital that he need assistance and they could care less. They would leave him in a wheelchair 24 a day basically because he was “to much to handle” So they can watch him better. Which caused sores on his back and butt. Which also made him not able to walk due to being in the wheel chair for that long that he forgot how to. Physical therapy barely tried with him because they would have him so drugged he would sleep in the wheel chair all day and when therapy would come in they would make excuses saying “he’s sleeping” “ he didn’t wanna participate” They weren’t help feeding or helping him with drinks. The one night we walked in to him sitting at the nurses station mind you in a pile of piss that you could smell along with the nurse sitting in front of him (no desk just in a chair in plain view of it sitting directly in front of him because he needed to be “watched” ) with piss soaked pants and diaper with a piss soaked blanket thrown on top of him. Mind you an AID/NURSE kept whispering under her breath that “this should be documented” We don’t know if it was or wasn’t sadly. I feel bad for the people in there that their family’s aren’t involved cause unfortunately unless you have someone there that will stand up for you or be there 10+ hours a day that’s how you will get treated. I do not recommend this place. Wasn’t doing his meds right either. Very sad place. Things need to change here. All these locations need to be looked into on how they care for these people.

Verified Google review
Lisa B

Lisa B

Don't send your family member here in the name of Jesus.... They will sit in their own urine being ignored for a significant time. If your family member has any neurological issues, this facility is not safe. I pray that someone reads this and understands how important it is not to send your family member here. They will not be treated with care all of the time. I wish I would have read the reviews before I sent my mother there I would have done everything I could to send her somewhere else. My mother didn't even know where she was at and there was no neurological testing done unless I requested it. My mother was in pain for a long period of time and there was no one to look at her knee for pain unless I requested it. This has been hell and I don't wish this on anyone. I'm still waiting for neurological testing and for her to see an orthopedic doctor for her knee. It's basically impossible to talk to the doctor. I've only been able to reach the doctor once and she's been in there for months. When I spoke with the nurses they said they barely see the doctor themselves 😳. My family's been taking pictures and recordings. I will post them soon. Good luck with reaching the social worker “Amber”. My mom is miserable there. I know she won’t survive long if she stays there but she can’t walk and I can’t transport her alone. I’ve called many times… they don’t care.

Verified Google review
Tim B

Tim B

My mother was recently here for almost a month recovering and there aren’t enough great things to say about the place. Wonderful nurses and very clean facility. The social worker Melissa was great to deal with. Highly recommend if you need care for a family member on the mend!

Verified Google review
Jacqueline Fazio

Jacqueline Fazio

A family member recently went to Allied Skilled for rehab after a fall. They were attentive to her medical needs and her therapy was good. But her cognitive issues declined significantly and we had her discharged early. Aides were pleasant overall, but did not answer call bells timely enough for toileting. They also did not attach the call buzzer anywhere on her person, but left it on the bed after getting her up and dressed. After a restless night and overall poor sleep, she tried to get up on her own. Instead of dealing with the eve issue, they sat her in front of the nurse station during the day. Only because we insisted, they agreed to a toilet bed check every hour over night. This is a huge facility and almost no one walks independently or with a walker or cane. Everyone was in a wheelchair. Ironic that they invest heavily in PT yet give capable patients no independence. Most patients were lifeless, unstimulated, chaired to prevent falls I was told, or in bed most of the day. There were no chairs in the dining room as everyone was wheeled there. Despite cognitive issues, my family member was beyond upset for the other patients. Our family was very disappointed in Allied Skilled.

Verified Google review
Karen Portaro

Karen Portaro

My dad has been here for 5 years and still there. The food is plenty and very good, the staff is wonderful, he is always clean, hair and nails always well groomed, he is always shaved. They bath him regularly and his cloths always washed and cleaned. His room is always clean including his bedding and his draws and closets very organized. Staff DOES NOT rush feeding patients and are very patient making sure all are well feed. They keep the patients very active always in activities such as donut and ice cream socials, bingo, board games, music karaoke, arts and crafts, outside gazebo and garden beautiful. Staff calls family immediately if any issues. My dad there 5 years and never been sick not even a cold because of the wonderful medical and emotional care they give him. He once lost his eye glasses after searching with no success they notified me immediately and rush ordered him another pair. I told my children I want to be sent here when I get old. Not sure why all the negative reviews.

Verified Google review

Reviews from Google Places for ALLIED SERVICES SKILLED NURSING CENTER. These are real experiences shared by families and patients.

Contact Tips

Best Time to Call

Contact during business hours for non-urgent inquiries

What to Ask

  • • Admission process and requirements
  • • Insurance coverage and costs
  • • Available amenities and activities
  • • Staff qualifications and experience
  • • Visiting hours and family involvement

Medicare Certified

This nursing home is Medicare certified. Most skilled nursing services are covered by Medicare Part A.

In an Emergency

For medical emergencies, call 911 first. Then contact the provider for coordination of care.