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Hanna Feltman

i want to clarify my review has nothing to do with the residential care taking place here. i also want to clarify i would give ZERO stars to this facility if i could. i am a CNA student, and went here to take my final test. i scheduled this test at this location with credentia- the national website used for EVERYONE to schedule CNA tests. upon arrival, my evaluator was there (who clarified she stayed the night and drove three and a half hours to be there.), and about three other students. my evaluator was on the phone with credentia customer service as apparently, this location is no longer used as a test site. “it hasn’t been since march.” i scheduled this test for this location on the accredited website after they stopped being a test center? why was this location listed in the first place? why did this facility not communicate to credentia they were no longer a test site? my evaluator told the assistant director of nursing that she scheduled this with tabitha. the assistant director told us tabitha no longer works there. make this make sense to me- please. at this point, all of us, students and evaluator are frustrated. the evaluator asked credentia if we would take the test in the PARKING LOT. another student asked for the assistant director of nursings name to write a grievance towards credentia so we wouldn’t have to pay AGAIN for this test- and the assistant director refused. she said “you can use my title as my name.” i am beyond frustration now. i tell this assistant director that this is ridiculous, and ask her to please just give us a room. this test is supposed to take 30 minutes. she replied “i can’t make those kinds of decisions.” i asked for someone who could, and she said no. i again stated this was ridiculous and i wanted to talk to the administrator, and assistant director said administrator was unavailable. i then re-clarified that if she is not allowed to make decisions about rooms, that i wanted to speak to someone who could. she said “i’m telling you you can’t.” so you CAN make those decisions? assistance administrator: • refused to give us her name • refused to let us talk to a supervisor • lied about her authority levels • kicked all of us out because we (me) were causing a ‘disturbance in their lobby’ i’m sorry you let us schedule a test we paid hundreds of dollars for. i’m also sorry our reactions to this situation made you uncomfortable. but i think i should apologize the most for you not having an ex-employee communicate to you scheduling, because that’s our fault, right? let me remind you, you then kicked us out less than 20 minutes of being there, while instructor was still on the phone trying to get this sorted. you need to have a serious discussion with the assistant director of nursing. i will never come back to this facility (which i’m sure you’re more than happy about) and i will be telling everyone i know not to bring people here. good luck, have a GREAT day.

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Mandy Ward

My Father was a long term resident at Shippensburg Health Care Center. The staff was exceptionally warm and personable every time I interacted with them (quite often), and the facility provided my Dad with a sense of community he desperately needed. With the advancement of his disease, I was worried about moving him to a care center, but during my unannounced visits, I was pleasantly surprised at the level of care he was receiving and the cleanliness of the environment. I am forever grateful.

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Brandy

WARNING! There is a reason this place has a one star rating! Shippensburg Healthcare Center did the worst thing one could ever imagine. My father was brought there by his “girlfriend” after suffering a stroke. My father died there and they never informed the family, nor did they even inform the coroner. We found out from a letter the girlfriend sent after our father had died. She didn’t tell the family anything in the letter as to where our father had died or where his body was. I spent 7 hours trying to find my father, something a daughter who loves her father more than anything in this world should never have to do. The coroners office finally found where my father died and where he had been sent after Shippensburg Healthcare Center violated the rules and did not follow proper protocol by informing his children or the coroner about a death at their center. My sister and I were never given the chance to be by our fathers side, to tell him one more time how much we love him, to comfort him or say our final good bye. We will suffer from this forever and all because Shippensburg Healthcare Center did not do the right thing, the proper thing, the legal thing. When I called to speak to someone about my father and his final days, a woman named April showed Zero compassion and said she would call me back. She never called back. If you truly care about your loved ones than you should NEVER let them go to this center. They caused my family so much pain.

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BARBARA MC MANUS

I have never ever seen such a terrible place. My mom was there four years ago. I agree with Sara's review. My mom had the beginning of Dementia, so they had to put her on third floor. She was only there for rehab for a broken arm after her surgery. Funny her arm healed fine, but she passed. Thank god we got her out of there and got her home to pass away at home . Most of people there seem to not care about the patients. NO doctor, except like once a month. So my poor mom with heart condition didn't get care she needed. They would just leave my mom sitting in a wheelchair after dinner in dinningroom all by herself. My poor dad went there everyday and spent most of day there. I live in Calif. and was there everyday as well. And they do yell at patients. Those poor patients. I hope everyone reads Sara's review also because everything her post is true.

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Sarah Wassil

The worst nursing home ever. They are clearly not properly trained. They yell and don’t take good care of the residents. The residents are always falling and getting hurt. It’s very unsafe here. My grandmother is here and I couldn’t be more upset at the care she’s getting here. They argue with specialists. Rude to the families. Giving false information to families about their eating. Workers are never paying attention to patients that are wondering around and ones that go into others rooms. They don’t properlyhelp residents eat. Clothes are always missing and other stuff. Personal hygiene not where it belongs. Leaving wet diapers on the wheelchairs with dirty clothes. Not cleaning clothes. Clothes returning with holes. I could go on about this place. I will be reporting this nursing home for the safety of these residents. It breaks my heart. Don’t bring your loved one here!