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W Brenn

I went to Seneca Place rehab after my surgery at UPMC in Nov. 2025. I was checked in and situated in my room by 1500hr by 2 nurses. I was not seen again by anybody until 2100hr, until I guess they remembered I was there. Fortunately, I was sufficiently ambulatory to check myself out of this place the following morning and texted an Uber driver to take me to my car. No one should have to put up with this kind of treatment! I would NOT RECOMMEND this facilty to my worst enemy!

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Charles Purcell

My father was there twice for rehab. My stepmother is there for her second time. She is receiving excellent care.

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Janae Young

I would advise you guys to hire a new front desk clerk because I’ve never experience someone so rude in my life. I am dasher…Whenever I walked in, I didn’t even get greeted. Whenever I walked up to the desk, she didn’t speak to me. I had to say I was door dashing when clearly my bag says DoorDash. She told me to set it down on the side rudely. She literally acted like I didn’t exist. And I proceeded to kill her with kindness and ask HER how HER day was going. If you’re going to work with the public, then I would advise you to be nice to the public and be respectful.

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Janice Mroz

Seneca Place - their inpatient physical therapy is a joke! They do not provide accurate status/assessment updates on the patients progress. Seneca told the insurance our family member had reached their plateau and there is no room for further improvement so of course the insurance stopped covering the pt. I moved my family member to outpatient and they are making great progress in just a few weeks. You are lucky if pt even shows up as expected. Forget about reaching anyone in the billing office. I have reached out multiple times and have received no return call nor a response to the email(s) sent. Their billing statements provide no explanation of what a person is being billed for. You are still responsible for making the co-pays even though you received inferior treatment.

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Ryan Wilpula

I would avoid brining a loved one here. My father went here for Rehab and it was the biggest mistake ever. I had to constantly push them to be seen by a doctor and they continued to delay and have excuses. I can’t tell you how many times I was told “He’ll be seen tomorrow” only to find out it didn’t happen. Then when I requested a care team meeting to discuss my father, no doctor or nurse attended. After falling multiple times in a 24hr period he was taken to the ER. It was there we found out he had a serous blood infection. The doctors commented on his bruises from falling and felt the infection was from lack of care at Seneca. 10 days later my father passed away. Hopefully someone will read this an avoid the mistake of trusting any Seneca facility.