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joanne kranik

For Jens Snack Shack.... so happy this place exists. My mom is a long term resident and is very happy she gets to have some of her favorite foods! All the girls are so nice and the prices are good. My mom loves the soups and chicken salad! Jen is a blessing! Always up for a quick chat and a smile!

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Miranda Hamilton

My other older review was deleted due to my google account being deactivated so I’m posting again. DO NOT SEND YOUR LOVED ONES HERE. My grandmother was here for rehabilitation and drastically declined. I had to hire out of pocket private care ($$$$) so she could get proper care. They didn’t actually help her through rehab. They left her to fend for herself. They would yell at her when she would transfer herself to her bedside commode but when she pressed her call light…no one ever came. I had to call multiple times to the nurses desk to ask them to go change her and apply a barrier cream (she was getting skin breakdown due to them not changing her and not showering her). It was horrendous. Thankfully I hired a private aide who came to take care of her before my grandma was able to go home. They didn’t shower her for a week and a half after she arrived and after that shower…I had to call each time I wanted her on the shower list. It was a mess. They’d come in the room, move things around and put her remotes or phone in places she couldn’t reach. Super disrespectful to the patients AND family. I’m a nurse and can’t believe this place is even still open. They totally lack empathy, understanding and respect. It was an actual living hell on earth for her. Please if you’re reading this review, considering elsewhere.

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Court Gordon

The one star doesn’t justify my review, but it doesn’t let me put zero. To start if you are reading this I don’t recommend putting any loved one here! As far as the staff, are absolutely the most uneducated, unprofessional, and ignorant people I’ve ever seen in a facility. And I work in emergency services. My grandmother was transferred here from mercy and is currently on hospice. She spiked a fever and one of the nurses literally shoved ibuprofen down her throat, while she was on a liquid diet. Then proceeded to watch her choke after she was told multiple times that she could not swallow water let alone a pill. Forget asking or telling the nurses anything, they just look at you like you’re stupid or tell you things will be taken care of and never do it. God forbid you interfere with them sitting at the nurses station on their phone and make them do their job. In specific the nurse Jean always has an attitude and is not afraid to speak her mind about you to other staff. My grandmother asked for some ice and was told she had to wait until Jean came back around again. So you mean to tell me these “nurses” are just aloud to choose whenever they feel like giving patients ice? I would say water but I was told if she wants water she can get it out of the sink. Keep in mind my grandmother is on hospice and can’t get out of bed. I’ve come to visit multiple times where my grandmother has been laying in her own feces for hours with a leaking cath bag on the floor.( pictures will be attached) when a nurse finally came into change her she had no gloves on and got feces all over her hands. There is also been feces on her curtain since she has got there. Not to mention the whole facility smells of feces to the point where I don’t know how anyone works there all day. My grandma has sat in her wheel chair waiting for staff to put her back in bed and was told she had to wait until after dinner due to cross contamination. Your staff is worried about cross contamination.. yet there are feces on the curtains in her room! Today we sat there for almost an hour waiting for a nurse to come after she pressed her button. My wife had to use the restroom while there and there was no toilet paper. When she asked for some she was given a tissue box and was told maintenance was not there on the weekends and they had to make due until Monday. After leaving today my grandmother was in tears due to nurses making her lay there all night in pain. I don’t care who sees this whether you work here or are looking to put someone you are about here. If the staff would do their job their wouldn’t be a problem. Like I said I work in emergency services, and I get the shortages with staff. This is completely uncalled for, and I’m surprised the health department has not shut this place down. Maybe my next step will be contacting the news, since nothing seems to get through to these people. ** update this is the next day. Bathroom with feces all over the floor and the stall. Found my grandmother with feces all over her sheet and was told the nurse must have not seen it. They brought a “new one” with stains all over it. As well as a rag left it her room on the floor with feces on it.

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Jim Garrison

Jen greets everyone with a warm smile and friendly hello, making you feel instantly welcome. The shop itself is spotless, well-organized, and inviting—truly a delightful experience from start to finish. The food is excellent: fresh, flavorful, and thoughtfully chosen with both staff and residents in mind. You can tell how much care Jen puts into everything she offers. She’s patient, kind, and genuinely attentive to everyone’s needs, which is why the residents and visitors clearly adore her. If you’re at Premier Washington Rehabilitation and Nursing Center, don’t miss a chance to stop by Jen’s Snack Shop—it’s a wonderful part of the community.

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Dana Goes

This is for Jen’s snack shop. A few weeks ago I was visiting my Uncle and we went down to the snack shop for lunch. I didn’t know what to expect but was pleasantly surprised by one of the friendliest Welcome by Jen. She makes you feel right at home. The food was absolutely delicious with very hearty portions for such an affordable price. I especially enjoyed her pasta salad and the loaded fries! The restaurant was very clean and atmosphere very cozy and friendly! My uncle didn’t want to leave! Thank you Jen for a great time and great food! Dana G