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T “Toni” G

Samantha at transitions Healthcare she is very rude. These people ask me the same questions over and over again. Honestly enough they want my sister SS I told them contact SS My sister has Medicare and Health insurance and medicaid. That's it there is no need to keep harassing me about this . I am not responsible for her bills . Unbelievable

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Mike John

I took advice to send my mom to this facility cause it was close to where i live and i can visit her, i made a big mistake taking her to this place. It's a dump, over crowded, over populated. Incompetence/unprofessional with no urgency and lack of caring descibes the workers best. My mom had to be sent to the hospital because lack of proper care and days later i still haven't heard from them or can get someone to return my call. If you care about you're loved one i recommend never sending them here.

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Stephanie Rizor

My husband Tom Rizor was at Transitions from December until June 21, when he lost his battle. This was the third Healthcare Facility in Washington that he had been in since July of 2024. I must say contrary to many comments, I found the place one of the best. The nurses, aides and every other worker was very friendly, ready to help with anything we needed and took such good care of Tommy. He had many different problems. Not an easy patient. You all made his last months as good as they could be. Hoping to stop back to see you girls.

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Dana Parrish

My Boyfriend was here for 3.5 weeks and he came from the hospital, went to many different facilities and hospitals since 12/31/24! In all that time he could have been home a lot earlier if he would have gone to Transition a lot sooner! It was by far the best place we experienced through this rough journey! The staff and nurses were so friendly and helpful also very supportive throughout his stay!!!! As far as visiting him everyone was kind and helpful! We were asked where would he like to go and we had no idea where to pick. We know now if ever needed, but hopefully not needed, we will both ask to go there! We were very happy with everything, which really made a bad situation better! He was even lucky enough to have a great roommate!!!👍👍I would definitely recommend!!!!!!👍👍

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Courtney Koenig

If I could give 0 I would! Aside from a couple nurses and aides that actually cared about my mom's well being, this place doesn't know their head from a hole in the ground. The right hand definitely does NOT talk to the left hand. My mom had major spinal surgery on her cervical spine and was in a lot of pain from her transport from the hospital. Her chart from the hospital was not fully read by the staff upon her arrival. She had to beg for a Tylenol because her prescription for her pain medicine had not come through. She was without any pain meds for over 12 hours! We thought things were going to take a turn for the better when I tracked down the head nurse, Michelle, but everything seemed to fall of deaf ears. My mom knew her schedule of when she should have been taking her pain meds and had to ask for them to be dispensed. So she would hit the call button and it would be up to an hour or more that someone would come see what she needed. And then she had to wait even longer to get what she asked for. I asked for my mom to get bloodwork done to follow up on her liver enzymes and WBC and still have not been given the results. Was only told that if something were abnormal it would be flagged. I asked for these to be done because she went to this facility with elevated numbers and wanted to see if they were finally trending down. This was over a week and a half ago, and I still don't know what her numbers are. When she is given her supplements and/or medications, she will always ask what she is taking, half of the nurse will just say "I don't know, whatever is in your chart." At times she has taken close to 15 pills at one time. They have no sense of splitting up dosages to avoid an upset stomach. Several times this has happened. She needs assistance to get up from bed, to the bathroom and back to bed. She has been left waiting close to an hour on the toilet for someone to come help her. She is not allowed to bend, lift or twist due to her surgery. I feel this place has impeded her recovery immensely. If it wasn't for the PT/OT team, I don't think she would be anywhere near the progress she has finally made. There has been such a lack of empathy and urgency in regard to her care. She isn't a dementia patient and has all her faculties about her. I am not pleased with the care she has received, or lack there of. THANK GOD I get to pick her up tomorrow to go home and she can take her medications/supplements on HER schedule.