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Debbie A.

I was at the Wayne Center for one month and I was treated very poorly. Most of the nursing staff ignored me when I needed something, especially if I needed a bed pan, or use the commode, or a cleaning up. The nurses and aids were mostly rude and made me feel like I was inconveniencing them. After two hours of waiting sometimes for an aid to come to my attention (this would happen more often at night than during the day), I would yell down the hall from my bed because I could hear the nurses and the aids chat chatting with each other and laughing, I would still be ignored. The place was dirty. The food was very high in fat and carbs, and they could not accommodate me for being a diabetic. The only positive side that I had from the Wayne Center was the rehab section. The rehabilitation specialists were excellent.

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Penny Kenny

Not sanitized when patient left. The bathroom was full of the previous persons tooth brush comb hairbrush deodorant and more. Husband was told he could use bedpan until tomorrow Bathroom not cleaned or sanitized. Friday, sat, and Sunday. I had to clean the bathroom. The physical therapist took the toothbrush etc out when I mentioned it for the 2nd time. I told night nurse on sat he didn’t offer to clean it out and said he would tell housekeeping and it would be cleaned for today. Nope, still exactly the same until I mentioned it to his pt. And she put on her gloves and removed it. Ted had to use the restroom several times before I was able to clean it myself. There was no bed table either. Caregiver found one and put it for Ted’s food tray. I thought it looked dirty so I picked up the tray and sure enough there was splotches of food and drink dried on it. I had to clean that off. The next day he had to move his bowels an pushed nurses button several times and no one came until 40 minutes later he was yelling for someone to attend. Finally when they came he had started to eliminate in his pants. There is more corners and walls are filthy and banged up until pieces of Sheetrock were smacked and broken off. Wish I could send pictures. It looks like a cheap $25.00 motel room. Two walls are decent and the other two are bad. Last photo was the nicer side that can be seen easily. That ares is acceptable. Stay was paid for through Aetna Medicare.

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jeff jones

My mother just moved in and short term care the staff was very nice. The room was clean and mom seemed really happy and I’m sure her mood is going to help with her recovery.

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Tilisha Thorpe

I am truly thankful to have found this facility after having to remove my father from a previous one due to neglect. The level of care and support he is receiving at the Wayne Facility has exceeded my expectations. The staff’s professionalism and the open lines of communication have made a significant impact on our experience. The occupational and physical therapy he’s receiving is exceptional. Keep up the outstanding work, team! Your commitment to quality care truly makes a difference.

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Lisa Edds

At the Wayne center visiting my old client and everyone was very nice and polite. The girl at the front desk was a sweetheart and left my grandchildren pet their house cat. The staff was very helpful and very sweet.