POCOPSON HOME is a Medicare-certified nursing home located in WEST CHESTER, PA. CMS overall rating: 5 out of 5 stars. Google rating: 4.1 out of 5 from 94 reviews. Accepts both Medicare and Medicaid.

POCOPSON HOME

west chester, PAMedicare Certified

Verified Information

Medicare Certified

Medicaid Certified

Ownership: Government - County

Contact this nursing home directly for detailed information about their services, care philosophy, and team.

Location & Directions

Address

1695 LENAPE ROAD

WEST CHESTER, PA

Chester County

Service Area

This nursing home is located in Chester County and serves residents in the PA area.

Note on Service Area

Service availability may vary by location. Contact this facility directly to confirm service availability in your specific location.

Industry Benchmark Comparison

Comparison to industry benchmarks for nursing homes

Overall RatingFacility: 5.0 / Industry Avg: 3.0

✓ Above average

Health Inspection RatingFacility: 4.0 / Industry Avg: 3.0

✓ Above average

Staffing RatingFacility: 5.0 / Industry Avg: 3.0

✓ Above average

RN Hours per Resident DayFacility: 0.53 / Industry Avg: 0.75

⚠ Below average (higher is better)

All Nursing Staff Hours per Resident DayFacility: 4.25 / Industry Avg: 2.5

✓ Above average (higher is better)

RN Turnover RateFacility: 5.9% / Industry Avg: 20%

✓ Below average (better) (lower is better)

All Nursing Staff Turnover RateFacility: 33.7% / Industry Avg: 35%

≈ At average (lower is better)

Google Reviews

4.1
94 reviews
Bridget Hylak

Bridget Hylak

not "fancy" but it's the people! great staff, great nurses - i have never felt more "at peace" with having to rely on outside help for my mom, feels like they truly have your back and my mom is VERY happy there, LOVEs it Update July 2018: several staff changes have resulted in a MUCH higher presence of “agency” (temporary) workers, which in my opinion is creating too much burden on the wonderful regular staffers – the agency workers often don’t know the patients and these are some very unique cases, each person has special handling needs. I am hoping that Pocopson will revert back to increased presence of permanent staff and decreasing the number of agency people. It is imperative for the health and safety of the patients, not to mention their psychological well-being, as interacting with the same staff who know them provides much more of a comfort zone for these delicate elderly. There is a very important additional concern of comfort and manageable working conditions for the permanent staff! With too many agency workers around, the burden on the full-time permanent staffers is far too high. Please, Pocopson, hire some more wonderful full-time employees! Your employees are caring and golden individuals who NEED and deserve the support. I know that many nursing homes operate this way, but my initial enthusiasm was based on the fact that Pocopson seemed to be “different“ from “every other nursing home“. I think as a county-run facility, standards and expectations should exceed corporate for-profit nursing homes. UPDATE MARCH 2025 My mother passed away after about seven years at Pocopson. My overall impression is very favorable, extremely grateful for this home that became a final home to her and us. The regular staff is all amazing, always. Nursing became more consistent. I truly feel like Pocopson loved my mother, and she loved Pocopson. We also felt like family there. Management: Do everything possible to maintain and uphold excellent staff, they work so hard and are the life blood of this wonderful facility!

Verified Google review
valerie Foust

valerie Foust

I was recently in Pocopson Home for Rehab due to a fall that broke my Pelvic bone. I was on 3rd Jones room 315, the Nurses, and CNA,staff were the best!! Everyone was so caring.The PT and OT staff were top notch with my rehabilitation sessions. I do recommend their Rehabilitation Dept. to anyone that needs it. God bless you all for the excellent care I received‼️

Verified Google review
Sarah Young

Sarah Young

Horrible place, horrible care, and horrible communication. They wait 5 days to tell you they gave your loved one the wrong medication and lose reports regarding elder abuse after a nurse calls to tell you that the County is investigating it. I have over 120 pages of reports from a 1 year stay of an elderly dementia patient and wouldn’t wish this place on my worst enemy.

Verified Google review
Lisa Bryan-Conforti

Lisa Bryan-Conforti

The staff on 4 Jones was so incredibly wonderful to my mom before and after she was placed on hospice care. They were super friendly and caring people who took care of my mom's every need. They supported us too, as a family, when my mom was put on hospice. I was there every single day for. a month and saw how they cared for and treated all of their patients. My grandmother was also a resident on 4 Jones for many years and that is why I trusted sending my mom there. Thank you to everyone on 4 Jones. You do the hardest job in the world and we could not be more grateful.

Verified Google review
Lindsey Wayland

Lindsey Wayland

The Men and Women at this facility do a wonderful job. Communication to patient's families is great and the overall care is outstanding. Being able to drop by any time is always nice because you don't have to worry about making time to visit your loved ones. It may not be the most up to date facility, but what they lack in flashy equipment they make up for in skilled staffing. Anyone can have a nice building, but take your loved one somewhere where the staff are taken care of.

Verified Google review

Reviews from Google Places for POCOPSON HOME. These are real experiences shared by families and patients.

Contact Tips

Best Time to Call

Contact during business hours for non-urgent inquiries

What to Ask

  • • Admission process and requirements
  • • Insurance coverage and costs
  • • Available amenities and activities
  • • Staff qualifications and experience
  • • Visiting hours and family involvement

Medicare Certified

This nursing home is Medicare certified. Most skilled nursing services are covered by Medicare Part A.

In an Emergency

For medical emergencies, call 911 first. Then contact the provider for coordination of care.