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Kristine Throgmorton

My mother-in-Law's stay at Twin Pines was very positive! The facility is clean, The staff is pleasant and caring . They make you feel welcome. Mom had some amazing aides, ones I will never forget. When it was time to bring mom home, several of her aides came to me and said If I needed anything to give them a call (it's just mom and me) At a very low point, when I couldn't find a way to get a hospital bed home, I asked God to send me a hero. And he sent me 2, Rob (maint. super) and Adam (admn.) They found out and brought the bed home for me (love u guys). So it's not just patient care, it's family care.

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Deborah Wise

I have looked at other facilities, this one has been a huge relief for my sister and I. From the warm welcoming when you come in the door, James and Deitra the nurses on moms wing, treat her like there own, which says a lot right there! They have activities throughout the day. It is clean . The food is good. I can not comment enough about this place and the blessing we found it to take good care of her and knowing she is in good hands and well taken care of!

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Becky Savastio

This was my first experience with choosing any type of rehab facility or nursing home. It's overwhelming when you're dealing with an ill loved one and have no firsthand familiarity with any of the facilities that have openings. I set about reading reviews and paid careful attention to both the good and bad reviews of each place I was considering for my mom. It is important to weigh and measure exactly what the reviewers are saying, especially the bad reviews. It's important to read between the lines and figure out whether the bad review is truly warranted, or whether the reviewer's expectations might be unrealistic. First I want to say that our experience with Twin Pines exceeded all of our expectations and then some. Upon arrival, we were immediately greeted in my mom's room by the wonderful social worker, LaToya. She introduced us to nurse Dylan and made us feel at home. Dylan immediately set about tending to my mom, taking her vitals and assessing her. She asked to take a shower because she had not showered in the hospital for nearly a week. Within minutes, an aid arrived to the room and got my mom showered and dressed. Through the evening, Dylan was in and out as were the aids, bringing my mom her medications, dinner, and anything else she needed. We never had to wait longer than a few minutes, if that, for someone to arrive to the room every time we used the call bell. This level of personalized, timely attention was maintained throughout her entire stay. Some of the reviews mentioned that they felt the facility is understaffed. That was absolutely not our experience. There were many staff members around at all times, ready and waiting to assist her with anything she needed at any time, day or night. Every staff member was kind, caring, and absolutely lovely to deal with. My mom made leaps and bounds in her progress, and was ready to come home in six days. Our experience with Twin Pines was wonderful. I could not have asked for anything better. Thank you so much to the excellent staff, the nurses, doctors, PT and OT technicians, the aids, social workers, front desk and maintenance staff, and everyone associated with Twin Pines. We are truly grateful for the excellent care you gave my mom. She is now resting comfortably at home due to the great care she received. I would definitely recommend Twin Pines to anyone seeking a great place to recover!

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Denise

My dad recently spent 5 days at Twin Pines rehabbing after discharge from the hospital. He was treated very well. Special shout out to Tanika, his case manager extraordinaire, his nurse manager Michelle and his PT guy Chris who literally got him back on his feet. Really appreciate the care he received.

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Jodi Heenan

I truly wish I could give Twin Pines 10 stars. This facility is absolutely amazing! The care is exemplary and communication with family is top notch. My loved one has been a resident there for 2 years and I have yet to have a complaint about anything or anyone there. They care about their residents and give personalized care that you just don’t find at other facilities! Thank you Twin Pines family for truly making it a home for your residents!