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Desiree Fortune

When I arrived to visit my love one, she had been changed, her bed was made, she had sufficient cover and she was resting comfortably. The staff was friendly, and a couple staff people that was not assigned to her stopped by to see how she was doing

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Dawn Robinson

Saunders House is clean, free of odors, and the staff is friendly and helpful. My grandmother was dry and comfortable. I’m a nurse but I don’t make it known when I come into health facilities because I want to see if that’s their normal way of care, and you all passed that test. I also love the trendy kiosk check in process.

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Martha Sydnor

I must compliment the staff at the Saunders House. My experience and many years as an HR Director working in skilled nursing facilities and hospital, I was impressed with the CNA’s, Nurses and Social Workers. Customer service provided to my brother was exceptional. The facility was free of odors which identifies whether the residents are receiving proper personal grooming. Front desk receptionists were welcoming and assisted with enrolling me as a visitor. Kudos to all the leadership team and employees. The weekend appeared to run smoothly as the weekends can be challenging. My brother truly enjoyed his stay at the Saunders House.

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Elyse Spearman

Upon entering thru the main lobby I immediately noticed the cleanliness and it was odor free of some of the unpleasant smells at Nursing facilities. The Receptionist at the front desk was very professional and friendly. I visited a patient there on the 3rd floor, as I went down the hallway to the room I observed the staff interact with the parents and they were kind towards them.

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P. AfeefA Murray

I was impressed with the compassionate and caring conversations I had with several caregivers including nurses, and nursing assistants on the 1st and 4th floor and front desk staff as well as social services. Rose, in particular was very instrumental in making the decision to entrust my loved one there. Deborah (a nurse) impressed me as she was very encouraging to my sister in a manner that acknowledged her as not only a new resident with dementia; she also acknowledged her as a person! She directed questions to her and gave her agency to speak for herself. I watched my sister ease from a state of confusion to becoming more comfortable in her new environment; not very common in facilities these days. I left with an expectation and hope she would be cared for in a person-centered environment.