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Lisa Stoltzfus

I did not stay here. I just visited. But meals are skimpy-if you have a loved one staying there, bring protein snacks for them. Also, my husband was supposed to have dressing changes twice/day, but he was lucky if they did a dressing change daily. He would tell the charge nurse & the attending doctor, but nothing at all would change. His roommate fell, so my husband put his call bell on, & it was 18 full minutes before someone answered it. Check out the pic of the portion sizes for a 58 yo male with a huge wound (needs at least 64gm of protein/day) & getting PT & OT (needs energy-not getting enough obviously)!! This looks like a kindergarten kid’s lunch!!! This SNF needs some work. I can’t wait to take my husband home!

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Deborah Altland

When I was visiting my friend, the nurses checked in very often asked them if they needed anything needed changed or food or water. The room my friend was in was very clean including the bathroom so I was happy to go visit.

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tina amato

This place is horrible.I totally regret having to put my mother there. First off her area is filthy. Because my mother and her roommate are unable to use the bathroom. They just threw used bed pans, not cleaned. Trash nothing is wiped down . When I visit i don't even use it. They are so understaffed, and a lot of the staff that are worked to the bone are rude, disrespectful, condescending and just basically hating their jobs and taking it out on my mother. Now of course that's not all the staff. I've had issues with a few of the nurses at my mom's station.I have reached out to the head nurse who blows me off does not return phone calls and basically doesn't think anything is going on that needs to be addressed. And the food, oh my goodness, the food, something I wouldn't even feed my dog. When I visit, I try to bring my mom some decent food. Price gouging.This should be a jailable offense. They insist on refilling my mom's cream Cerave. $25 for the smallest jar.. I can get the large jar at walmart for less than that. Ninety nine dollar a month in continent's fee.Because they make everybody wear diapers. And when my mother needs her diaper tended to, that's when the understaffed situation comes to play. She had fourth degree bed sores from sitting in her own feces, not being rolled over not being tended to. Since she's been there, she's had covid thrush bacterial infection eye infection. She had ankle surgery and the dressing was supposed to be cleaned and redressed every day, and we were lucky to have that done.Maybe once a week.So once again another infection. And let's talk about the time.Oh, i'm so sorry.We forgot to work out transportation.So we'll have to go a push your mother's follow up from her surgery back.Oh about six weeks. Eight weeks after mom's back surgery, she still had staples in her back which the skin had grown over.And infection settled into her bones. Did anybody notice besides me No. My mom went in as a happy lively full of spunk.Senior citizen with an ankle issue.And now she is a shriveled up way sicker than we'd ever thought she'd be. The treatment at genesis york north is killing my mother.. take my advice, do not put your loved ones there.They will most likely die.

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Cindy

My father has been at York North for almost one year. He has recently moved from the rehab section to long term. The difference was nothing short of amazing. Jay runs a well ordered, caring floor. She and her staff are never too busy to help. While making sure her patients are as comfortable and well cared for as possible, she and her husband Tee always have a moment to chat and they make you feel like they are both there for all the right reasons. They even go so far as to make sure my mother (who visits every day) is eating and getting enough rest. Many, many thanks to Jay and her team for their efforts. Living full time in Florida it has really eased my mind with this last visit to know my father is being so well cared for and that my mother has people she can trust and depend on.

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Linda Chappell

This was my first time in this facility. I was visiting my neighbor. Security was good, the receptionist was friendly and professional.The place was really clean and bright, and didn’t smell like other facilities that I’ve been in.My friend appeared well cared for, and comfortable.