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Alison Garlick

Staff is awful. My mom had open heartsurgery last Tuesday, got transferred her last night. Been left to pee herself twice in less than 24 hrs because nurses will NOT answer the call when she calls for them. I was there over 8 hrs today and not once did I see her nurse come in. She was sent here for rehab and has been left to rot in a bed. No one has helped her shower and apparently that only happens twice a week. I was told by a staff member that the 24/7 residents are treated worse. Im honestly scared for my mom to even be here. Im scared shes gonna try to take herself to the bathroom and shes going to fall or cause damage to her sternal wound. I can't afford to keep calling out of work because people are refusing to do their job. Directors office had a sign on the door all day that she was busy and I made an unanswered phone call. She was encouraged to used this facility and apparently we made a huge mistake sending our loved one here. I'd give zero stars if it'd let me.

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Georgina & Traveon DukesHarris

My family and I have tried to give Anchor Rehabilitation in Aiken the benefit of the doubt for several years, but after our most recent experience, I can no longer stay silent. My grandmother has been admitted to Anchor a few times over the past few years, usually after short hospital stays. Each time, we hoped the care would improve — but this last stay was heartbreaking. She was there for about two months and wasn’t eating, yet staff never seemed concerned enough to look deeper or help us understand why. We had to constantly advocate for her, schedule her specialist appointments ourselves, and push to make sure she received the care she needed. The communication between the nursing staff and doctors was extremely poor. Even when important instructions were clearly provided in advance, staff failed to follow through until we intervened. On multiple occasions, we were left scrambling to ensure she received her medication and transportation for critical tests. The final straw was when she began complaining of pain and visible swelling, and staff dismissed our concerns, saying she was “fine.” When we insisted on a hospital evaluation, we discovered she had a serious medical condition that could have been life-threatening. No family should have to fight this hard to get basic, compassionate care for their loved one. Based on our repeated experiences, I do not recommend this facility. Please do your research and ask tough questions before placing someone you love here.

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Nancy Kneece

The food and food service is terrible. I eat in my room until i can walk better and my food is always cold when they leave it for me. Sometimes I can get my plate reheated and other times they tell me they dont have a microwave. ? Most of the nursing staff is okay, some are excellent and others should not be nurses. Rehab is wonderful and since thats why I'm here, i try to just focus on that. Many, many improvements could be made.

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Robert Spaeth

My father (96) is in Anchor following surgery. His phone was lost for awhile and I have left messages with the nursing station that never get returned. He had a follow up with his surgeon that was missed even though I double checked prior to the appointment. I have received no information on his progress in rehab or his condition. The staff seems nice but very difficult to contact or have calls returned

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Lanita Battle

4 weeks of h-e- double hockey sticks. Room floor dirty I had to go find a broom to sweep, put a diaper on my mother that could go to bedside pot with assistance but they told her she uses the pot too much. One of the male nurse with curly hair dropped her medicine and brought the same ones back because I helped him picked them up and bent one of the capsules to see if he would bring the same ones back and he did which they all went in the trash. A therapist reported to head nurse that a camera was in the room and I received a message to come remove it but prior to head nurse calling me demanding me to come remove it (which my mother told the therapist she has a camera in her room at HOME) she didn’t investigate and once I got there she claims it’s still be investigated and she’s trying to find out who made the report. They discharged my mom with no pain pills, no yellow folder with information in it that needed to go to in home nurse, nor wheelchair that was suppose to be given on discharged day . They called on Monday to tell me to come pick it up when she was discharged on Friday prior. My mom hit the help button and they took their time coming to assist her. Her roommate did not have help getting out the bed for 3 days. They suppose to get showers twice a week. My mother was there for 4 weeks and only received a shower twice and barely got washed up until I got there in the evenings. Thank you to Alton, the tall bald head male nurse, and the nurse that was on vacation towards the end of week last week (7-15). You three are passionate about your job and they need more people like you!!!!