The Palms At Florence is a Medicare-certified nursing home located in Florence, SC. CMS overall rating: 4 out of 5 stars. Google rating: 4.3 out of 5 from 92 reviews. Accepts both Medicare and Medicaid.

The Palms At Florence

florence, SCMedicare Certified

Verified Information

Medicare Certified

Medicaid Certified

Ownership: For profit - Limited Liability company

Contact this nursing home directly for detailed information about their services, care philosophy, and team.

Location & Directions

Address

4438 Pamplico Highway

Florence, SC

Florence County

Service Area

This nursing home is located in Florence County and serves residents in the SC area.

Note on Service Area

Service availability may vary by location. Contact this facility directly to confirm service availability in your specific location.

Industry Benchmark Comparison

Comparison to industry benchmarks for nursing homes

Overall RatingFacility: 4.0 / Industry Avg: 3.0

✓ Above average

Health Inspection RatingFacility: 4.0 / Industry Avg: 3.0

✓ Above average

Staffing RatingFacility: 4.0 / Industry Avg: 3.0

✓ Above average

RN Hours per Resident DayFacility: 0.51 / Industry Avg: 0.75

⚠ Below average (higher is better)

All Nursing Staff Hours per Resident DayFacility: 4.01 / Industry Avg: 2.5

✓ Above average (higher is better)

RN Turnover RateFacility: 27.3% / Industry Avg: 20%

⚠ Above average (lower is better)

All Nursing Staff Turnover RateFacility: 36.4% / Industry Avg: 35%

⚠ Above average (lower is better)

Google Reviews

4.3
92 reviews
C Moses

C Moses

Seemed ok. I only visited once. Front staff were welcoming and kind . Smelled cleaned decorated nicely . Room cna was very attentive and making sure things were comfy .

Verified Google review
Rachel McKnight

Rachel McKnight

Went to visit my husband's great aunt and our high school English teacher. Both looked to be well taken care of, and the staff was super helpful when we asked for directions. One of the LPNs (I think his name was Jimi) was extra helpful. He knew where both people were were looking for were.

Verified Google review
Dylan Price

Dylan Price

My grandma was at The Palms for short-term rehab and had a great experience. The staff was friendly, and the therapy department exceeded our expectations. We’re very thankful for the care she received and would definitely recommend.

Verified Google review
SHERRI MCCORMICK

SHERRI MCCORMICK

My stepdad is currently there and in the skilled nursing side. My mom brought him 3 tee shirts and today they were stolen from his room! This is just the icing on the cake! My mom has still had to be the one to take him to the bathroom, she asked for someone to help him and it took over an hour for someone to come! This is absolutely unacceptable!! I was there on Saturday and asked for a new bed pad as his had food on it and he was laying on top of it, I went to the nurses station and the LPN there said she didn’t know where they were. There is absolutely no accountability on the weekends! I highly do not recommend this facility!!

Verified Google review
Kerry Davis

Kerry Davis

Ms. Simone takes really good care of my Aunt and she genuinely cares. Everyone was really nice and they are cleaning constantly. I enjoyed the visit even conversating with other patients. Please lift the workers and patients up in your prayers. Matthew 7:7 “Ask and it will be given to you; seek and you will find; knock and the door will be opened to you

Verified Google review

Reviews from Google Places for The Palms At Florence. These are real experiences shared by families and patients.

Contact Tips

Best Time to Call

Contact during business hours for non-urgent inquiries

What to Ask

  • • Admission process and requirements
  • • Insurance coverage and costs
  • • Available amenities and activities
  • • Staff qualifications and experience
  • • Visiting hours and family involvement

Medicare Certified

This nursing home is Medicare certified. Most skilled nursing services are covered by Medicare Part A.

In an Emergency

For medical emergencies, call 911 first. Then contact the provider for coordination of care.