J

JLG Gosney

I was there 3 years ago for my heart and in November after major surgery. What I saw was complete incompetence. Seems the owner doesn't pay enough to get professional nurses and can workers. They refuse to hire enough of them to take care of the number of patience they have. Read the reviews, it will scare you. It tells you they are working to make things better. How long does it take to hire competent people if you pay them enough to want to work there. Not the smart mouth people they have there now. Gave them a picture of nurse sleeping at 2something in the morning. Bet she is still there sleeping!! No meat for breakfast, just grits and powdered eggs. If you are diabetic, you all get the same meals. Usually carbohydrates and nothing a diabetic should eat. One time I got my heart meds at 12:30 at night because the nurse didn't come in. I woke the cna? Up and she said she would call the nurse. When she did come she was dressed in fadedout sweet shirt and worse looking pants. This was 3 years ago. I won't even get started about my stay in November past!!!There advertising didn't match what I saw.why can't they just be Honest!!

S

Stacy Reid

NEVER SEND ANYONE HERE. We just endured eight weeks of pure hell with my mother-in-law. Before she arrived we got a call from Tabitha and was told she was our point of contact. After the first few issues we reached out to her only to be called be the nurse manager Jan who told us to never call Tabitha again bc she was only marketing and didn’t know anything. Asked for a therapy plan/schedule and it was NEVER received. She was non weight bearing and the whole point of therapy was to help strengthen her and when asked about her arm weakness we were told that wasn’t PT…..that was OT?!?! Rooms were dirty. Changed linens and swept and wiped down bathroom myself on several occasions. When asked for assistance to help transfer her we were told by the staff that they were off the clock that we would have to wait…..this happened with multiple staff members. The CNA are hateful and lazy. Several times we rang the buzzer to get in and had to stand outside 15+ minutes. Once we walked around to the back and the staff were sitting at the desk eating while we were waiting to get in. Forget any help from the social worker. Brynn would never follow up and could care less about the patients. Communication in The facility is a joke across the board. Nurses aren’t much better with the exception of Selena and Jessica. I once asked to speak with one regarding a question around 6pm. She told me that she couldn’t access info regarding the night until their system switched over for the night and I would have to wait until she finished with a patient (she was sitting at her desk at the time). We waited over an hour and she ended up leaving her shift without addressing the question. It’s so bad there that in the last transport to a dr appointment the driver stated to me that he had put in his notice due to the way everything was handled and the way people were treated. Basically we never heard from anyone in any dept unless we reached out first. We ended up asking for discharge and decided that home health would be a better option after speaking with the surgeon and learning that these issues are a common occurrence in this facility. Bad thing is, after looking at reviews it seems to be pretty standard practice there and they don’t care enough to try to correct the subpar staff and level of care. I repeat…..DO NOT SEND ANYONE HERE.!!!!!

B

B Jones

My family member recently stayed at Brushacreek Post-Acute for rehabilitation after a hospital stay, and overall, we had a good experience. The facility was clean and well-maintained, and the staff made an effort to keep the environment calm and supportive. The nursing staff was generally attentive, especially during the daytime shifts. The therapists were excellent — they really pushed for progress but were also compassionate and patient, explaining each step of the recovery process. Communication between departments could be a little smoother at times (we occasionally had to repeat information or clarify medication schedules), but any issues we brought up were usually addressed within a day or two. The rooms were comfortable, and the food was better than I expected for a post-acute facility — my family member appreciated the variety and portion sizes. I also liked that visiting hours were flexible and that the social worker took time to help us plan the discharge and coordinate follow-up care. Overall, Brushacreek Post-Acute isn’t perfect, but it’s a solid choice for rehab or short-term recovery. The caring staff and clean environment made a difficult situation much easier for our family.

B

Becki Clouse

This place looks really nice, but I took my dad out of there in four hours time. We were not greeted by anyone. No intake, no instruction. Most places at least make an attempt to act like they care. He came from the hospital to rehab after an amputation. We were in his room for an hour before a nurse came in and asked about his meds and left. He was then served dinner. I told him we needed to try out his call bell to make sure it worked before we left. It was on for 20 minutes and nobody came. My brother went out and got someone. An aid came to the room. She stated that she was not even on the clock, but that they were busy and it is what it is. I told her it was over 20 minutes and they would have been longer if we didn’t go find them. She then said there is one aid and one nurse to 24 patients in two DIFFERENT buildings. That is not acceptable. I packed his bags and we left. Update: after a phone call to the facility, no one has responded to the way my dad was treated. Not a phone call not a letter nothing. They just ignore their patients and their clients. I would never ever recommend this place to anyone. It’s a place for people to go and die, not go and heal.

M

Matthew Denton

My Motherinlaw was admitted on 9/19/25 and they did not have enough help. 1 CNA for 12 or more patients. Nurse was working multiple buildings. It would take 10 mins to get in touch see her and 10mins to leave due the the key pad to get in or out from the short handed staff had to let guest in and out. During the stay my mother-in-law would use the call button to request help.to go the the bathroom and stuff waited so long she wasn't able to hold it and then had to lay there in a wet bed or worse. When asking the staff to help they were to busy. My mother in law had a bed sore during the stay 9 day stay. We had seen my mother in law health go down while there. On the last day the CNA said my mother in law was so weak she was not able to site straight up in bed with assistance. This wasn't a concern to the RN. We called the head nurse in charge and she could not come over and check on the concern because the head nurse was preforming CNA duties because they were short of staff. So we choose to call 911 to take my mother in law to the hospital on 9/28/25. While the EMS were picking my Motherinlaw up the nurse came into the room with the charts and throw the charts in the face of the EMS worker. The EMS worker read the chart and was very concerned about the kidney function. After getting to the hospital they had 8 nurses and doctors in her ER room working with her. She had a very low Blood pressure, the worst UTI that the RN had ever seen and very dehydrated. She was so confused from the infection. Her temp.was 102. But none of this was a concern from Brushy Creek Post Acute, but they were upset because we call 911 to get my mother-in-law some medical help. Thank goodness we were around to be able to see what was going on. The staff bathroom was what they used for the public restrooms. It was not clean and smelled like the staff was smoking e-cigarettes in the bathroom. Brushy Creek Post Acute was on the paperwork provided from Saint Frances Hospital was rated a 5 star place to place rehab patients. We are not sure who rated Brushy Creek as a 5 star but we are rating it as a 1 star. Multiple staff at Prism Greer Hospital, next to Brishy Creek, the Prism staff all said to take anyone to Brushy Creek. The hospital said they would not recommend Brushy Creek to anyone. The hospital would not trust any test that was given at Brushy Creek. We hope this information helps anyone that is thinking of putting a family member in Brushy Creek Post Acute.