A

Angela Davis

No written review provided

R

Reader of Books

One star is for the wonderful landscaping of this facility. This use to be a nice facility until the director and director of nursing alienated the staff by needing to feel more superior. Of this date, five EXCELLENT nurses and the Admissions Director have left. My aunt (93 years old, with severe dementia) has been at Park Pointe for 10 years, the last four years in this "skilled" facility. She has to stay in her room now and not in the public area, because if she dozes some (again, she's 93!) in the recliner, its considered a restraint; however, if she sleeps in her recliner in her room that is not restraint. (?) Bottom line, they do not want the visitors to see old people sleeping. It is almost impossible to call the nurses station to check on her. They do not answer, or they are experiencing phone difficulties. This morning I have tried calling the administrator, director of nursing office and cell, lastly, the assistant nursing with no one answering. I have found this to be the experience with some of other residents' care providers. They are also at a lost of why there is so much staff turnover in such a short period of time. Dementia patients need to see familiar faces in order to feel less stressful and all of my aunt's nurses have left. I am presently looking for a better facility. Update: a resident fell out of her wheelchair face first onto floor of my aunt's room with a CNA watching. Lots of blood from facial injuries and resulted in a visit to the hospital where she had to have stitches in forehead. Please find somewhere else for someone you love to live.