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Rakeya Mitchell

Very dirty.Staff is disrespectful.Very bad odor when you walk thru the second doors.I wouldn’t recommend any one putting their family member here.Filthy smells like urine. Osbudsmon needs to pop up unexpectedly.

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Mystery

My loved one sat there over an hour in a soiled bed. I sat there and watched multiple people walk by the room and look up at the light above the door, and kept walking. It took almost 2 hours for a bedridden person to be changed from a bowel movement. That is disgraceful!!

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Leah Blum

If you are in the Florence/Lake City area and need rehab, please come here. They are lovely people who actually care about your well being and wellness. The CNAs are very well trained, the nurses are great, the administration checks on everyone and makes sure your needs are being met. The nurse practitioners check twice a week, and the Doctor checks too. The food isn’t bad either! The cleanliness is outstanding. Rooms are cleaned every day including the floors. The hallways are polished and wiped down at least once a day. The maintenance people are great too. Everyone is very friendly! The Physical Therapy room is beautiful! The staff knows what they need to do for each patient and guides them appropriately. The PT and OT equipment is very clean and up to date. I’ve been in other rehab facilities in Florence, one where I thought I would die, and almost did, and another that was touted as great, but did nothing really to help me. Please consider Scranton Lake City if you have need.

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Brandi Miles

I am very grateful to all the supporting staff members at Lake City/ Scranton Healthcare. My mom was there for about six weeks for rehab purposes. Prior to her stay, my mom was unable to perform essential daily activities. Due to the pain in her knee she had pretty much given up trying to walk or be mobile at all. During her stay she received the medical care she required to recover from an infection and she received the OT/PT she required to get her walking with a walker. Thank you all for the care and therapy you provided to my mom.

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Kimberly Flowers

My Uncle was in here after being in the ICU. He was sent here for rehabilitation and physical therapy. Unable to use his arms and legs. They sat his food in front of him for hours and didn’t feed him. He fell and they left him on the floor for God only knows how long. My cousin heard them talking rude to my uncle when she was on the phone with him. They also refused to give him his medicine. Then when my mother and 97 year old grandma went up there and signed him out because he wasn’t getting cared for. The employees stood in the door way and watched them struggle with him while laughing at them. One employee came outside to tell him “that’s what we told you about leaving” and then accuses my mother of trying to steal their wheelchair (it was our personal wheelchair we were using). This place needs to be shut down. It’s slack!