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Amber Sarratt

This nursing home is absolutely atroious and should be shut down. From the moment you walk in, the entire building reeks of urine, feces, vomit, and a strong, lingering stench that never goes away. This is not a temporary smell — it is embedded in the walls, the floors, the furniture, and the air itself. It is overwhelming, nauseating, and completely unacceptable for a facility that is supposed to care for elderly and vulnerable people. My grandfather was left lying in a filthy bed, wearing dirty, soiled clothes that staff is supposed to clean and change. The room was disgusting. There were crumbs, food debris, and empty chip bags left on the floor, clearly not cleaned for an extended period of time. These conditions directly caused a roach infestation, which staff seemed completely unbothered by. No one should ever have to see their loved one living like this — especially someone who cannot properly advocate for themselves. The level of neglect is shocking. This is not a minor oversight or a bad day — this is systemic neglect and a complete failure of basic hygiene and care. Residents are treated like they are disposable. The lack of cleanliness alone is a serious health hazard, let alone the emotional toll it takes on families who trust this place to provide dignity, comfort, and safety. It is heartbreaking and enraging to know that human beings are being forced to live in conditions that most people wouldn’t even allow for an animal. Elderly residents deserve respect, cleanliness, and humane treatment — not to be surrounded by filth, pests, and unbearable odors. If you are considering placing a loved one here, do not. If you already have a family member here, I strongly urge you to visit unannounced and see the conditions for yourself. I will be reporting this facility to the appropriate state authorities, and I encourage anyone who has witnessed similar conditions to do the same. No family should ever have to experience a loved one under these conditions especially after all they’ve done for us.

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Sophia Champion

This facility is ran better than the other one that I was at but the doctor here sucks. In and out of your room maybe 2 minutes tops. I like for my stuff to be organized but I went into the hospital 24 days so they threw my stuff in bags and changed my room. The room change isn't too bad because my roommate is really sweet but it is 3 am and she is usually snoring but she is talking.what really sucks is that I can't get anyone in here to help me organized imy stuff. What is even worse than that is when I was in the hospital I got a bed bath. Just one. I have been out of hospital since Saturday here it is Thursday Christmas day I am supposed to shower today but everyone has an excuse. I am laying here and I am dirty begging for a shower Even told a manager. If you love your family please don't put them in a facility. Just because it looks nice no one but whom stays here knows what goes on. Not only that I have been here since August and they take my whole check. We are supposed to get $60 out of it and in November I finally got $50 . That $50 was sent from another facility. I went and got $30 for the three months that I have been here.. the pay rate went up to $60 back in November.I went and talked to Andy about getting my money for the months that I wasn't paid and for only getting $30. The problem still wasn't fixed. All anybody cares about are themselves.They would not let me collect for the months that I missed. This month I went and got $30 yesterday and I only have $11.00 left. Why that is idk because we r supposed to get $60I had a good friend they kicked out for worrying a lady laying in the floor for over 30 min. Not only that not getting my mail . Please if you love family or friends don't put them here. Dhec was here a few weeks ago and they were asking residents to cover up for them. The other facility is owned by the same company. Both facilities have good things plus bad things about them. The other facility which is magnolia manor. We had a better Christmas there. Oh Andy is the administrator.

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Ben Brown

Today I was informed that my family member was left wet in the lobby . Now a distance cousin made a complaint in person, because this person was there and apparently got very upset. However he didn't recall the incident. Now I have not personally witnessed this. This place has it's moments but I can't report it until I see it. I have contacted you over the years about different matters. And they got fixed in time. My family member is getting out of bed now so that's what he wants.

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Annie Jones

That place is roach infested i had my family member to bring me some bug spray the cna’s are not professional they act like you are bothering them when you ring the bell for help my roommate had to wait 45 mins for someone to help her in the bathroom the nurses were awesome and Dewayne was too i can’t name names because they didn’t tell you their names (cna) i told my family if i ever have to go in a nursing home please don’t put me in that place

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Sandy Vess

Didn't want to even give this place 1 star this place should be shut down.. Neglect!! Let my husband lay in his own urine for over 24 hours, brought him in put him in a bed would not give him a walker or anything to urinate in. Talk to people like they are children. Berated another patient in front of me outside of their room because this patient was older and needed more care or sympathy or something that they was not willing to give. Would not give my husband his medication which was only an antibiotic for Mercer they kept telling me how much it cost and they didn't have it would not come and clean or flush his PIC line out. To say the least I would not leave my dog there. Folks get your families out of there they are being mistreated! He has had to be readmitted to the hospital because this place would not, could not get his one antibiotic that they claimed to have. Do not use this place. Get your family out of there before it's to late