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Whitney Paulson

Not good.

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May

I am absolutely disgusted and appalled by the way they treat their employees at this place. While visiting my grandfather earlier this week, I overheard one of the upper supervisor/managers scolding one of their employees for not being able to bend over and wipe something off of the floor..... what deeply disturbed me was that this employee was obviously and visibly very pregnant and a young lady. How nasty and dehumanizing. From what I heard and saw, this employee was great at their job and did everything else right - except for being able to bend all the way down to the floor. You're telling me there wasn't a single other person in ULC that could have helped that poor young lady wipe something off of the floor? I saw SEVERAL other CNA'S around the building, some even just standing around and chatting. Even the upper management couldn't help her out? Or even provided her with tools to help her wipe something off the floor? Disturbing. From the way they treat their pregnant employees, I can't even imagine how they treat the elderly and vulnerable residents there. This place needs to do way better!!!! And treat their employees like human beings!!!

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Dea Massey

Toxic. Upper management has obvious favorites. Wound care orders not followed due to lack of supplies. Upper management lunches biweekly. False documentation of pressure wounds or no documentation. Copy and pasting done for skilled notes. They get restraining orders against spouses weeks after an incident supposedly happened that hurt a CNAs feeling. Temp nurses and CNAs abound.

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Nacho Bidnez

Worst nursing home in Brookings.

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Jesse Hemish

Very clean, comfortable, and modern facility. You can really tell that the staff genuinely care for their residents