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Airen

You can smell the strong dust in the bedroom. When you get to the front desk it looks nice but when you get to the bedroom the smell is strong. Bedroom, hallway and restrooms it looks old and need some serious cleaning or update.

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Steven Simpkins

I broke two left ankle bones in early January. I ended up spending about three weeks in the facility getting in shape to go home. My therapist, Shanice, and Jennifer, were five star. They were professional, kind, and supportive. We set up a clear goal of how to get me the place where I was ready to go home. I have a food intolerance, so there were a couple of moments early on that created some challenges. In those few moments, that I received something that I could not eat, the staff at the Waters of Cheatham were quick to respond and find an alternative I could eat. I ate some really good meals there. The various staff people I dealt with were very pleasant, supportive and diligent in my interactions with them. I was very pleased with my stay.

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Christina

It is so old, outdated, smells horrible of urine and musty/mold. No movie channels for residents, nurses don't know medications of patients or what they are for. Random pills laying on floor. Took 2 hours for a cup of ice for my dad. The food is disgusting. The whole place is horrendous. Never send your family members here. (The staff did reach out and apologize but they definitely need to fix the place or shut it down)

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Lori Maupin

It's really difficult to place your parents in a nursing home when you have been taking care of them for a long time and you have tried to keep from going this direction. However, we reached a point that we didn't have a choice. I was so nervous about it but The Waters has been a great choice for our family. The staff truly love my Dad and take very good care of him. They are always quick to address any concerns I have.

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Kelli Balcom

I appreciate so much the love and care you give to my dad, Harold, #404. It's with heartfelt love we feel knowing he is safe and cared for. Thank you.