NHC PLACE AT COOL SPRINGS is a Medicare-certified nursing home located in FRANKLIN, TN. CMS overall rating: 5 out of 5 stars. Google rating: 4.1 out of 5 from 31 reviews. Accepts both Medicare and Medicaid.

NHC PLACE AT COOL SPRINGS

franklin, TNMedicare Certified

Verified Information

Medicare Certified

Medicaid Certified

Ownership: For profit - Corporation

Contact this nursing home directly for detailed information about their services, care philosophy, and team.

Location & Directions

Address

211 COOL SPRINGS BLVD

FRANKLIN, TN

Williamson County

Service Area

This nursing home is located in Williamson County and serves residents in the TN area.

Note on Service Area

Service availability may vary by location. Contact this facility directly to confirm service availability in your specific location.

Industry Benchmark Comparison

Comparison to industry benchmarks for nursing homes

Overall RatingFacility: 5.0 / Industry Avg: 3.0

βœ“ Above average

Health Inspection RatingFacility: 4.0 / Industry Avg: 3.0

βœ“ Above average

Staffing RatingFacility: 4.0 / Industry Avg: 3.0

βœ“ Above average

Chain Affiliation

NATIONAL HEALTHCARE CORPORATION

Part of a multi-facility healthcare organization

RN Hours per Resident DayFacility: 1.13 / Industry Avg: 0.75

βœ“ Above average (higher is better)

All Nursing Staff Hours per Resident DayFacility: 4.87 / Industry Avg: 2.5

βœ“ Above average (higher is better)

RN Turnover RateFacility: 38.1% / Industry Avg: 20%

⚠ Above average (lower is better)

All Nursing Staff Turnover RateFacility: 50.0% / Industry Avg: 35%

⚠ Above average (lower is better)

Google Reviews

4.1
31 reviews
J. Albin

J. Albin

My wife of almost 53 years fell and fractured her hip. With multiple problems, she was unable to recover. The entire staff at NHC Place was exceptional in her care and coordinating information and providing a plan for her attempted recovery. Alzheimer’s is never a welcomed disease. Thank you NHC for making her stay a reverent experience.

Verified Google review
Teresa Jones

Teresa Jones

The people are what makes NHC so wonderful. The cleaning staff are very clean and cheerful

Verified Google review
Cheryl Hanvey

Cheryl Hanvey

My husband needed a skilled unit for six weeks after his infected knee replacement implant was removed. My dad was in NHC in Lewisburg and received good care while there. NHC in Cool Springs had a room so we went there. The staff was great and Judith was his nurse most of the time. She was very caring and all the staff was attentive. The doctor's were there as soon as a problem arose. He received antibiotics via a PICC IV line every 8 hours. They have in house physical and occupational therapy but make sure your doctor sends an order if you have limits. In our case he couldn't put weight on his leg with a cement block in his knee. They have a gorgeous courtyard, dining room and facility. There are more great employees too many to name and also the Director.

Verified Google review
Susan Pauley

Susan Pauley

my son was a patient for 3 months with various trips to the hospital for surgery which did not go well. NHC Cool Springs were so attentive to my son and my family, whatever he needed or whatever family needed - we got it! Caring techs, nurses, director of nursing (Kara & Kim) & staff, and Todd and Jayne. We were treated with respect and care. I cannot say enough about the techs & nursing staff and would love to give a shout out to Kate, Cassity, Kendall and others that I can't remember right off. The only reason we moved was due to distance from where our family lives. Love to all!!!

Verified Google review
Erich Mueller

Erich Mueller

I am very disappointed in the service that happened here with my mom. My mom got sick and was sent to the hospital by NHC. A day later while my mom was in ICU they are calling and wanting her bed or pay $400 per day out of pocket every day until she can come back. So are you about the people or about the money. 😑😑😑

Verified Google review

Reviews from Google Places for NHC PLACE AT COOL SPRINGS. These are real experiences shared by families and patients.

Contact Tips

Best Time to Call

Contact during business hours for non-urgent inquiries

What to Ask

  • β€’ Admission process and requirements
  • β€’ Insurance coverage and costs
  • β€’ Available amenities and activities
  • β€’ Staff qualifications and experience
  • β€’ Visiting hours and family involvement

Medicare Certified

This nursing home is Medicare certified. Most skilled nursing services are covered by Medicare Part A.

In an Emergency

For medical emergencies, call 911 first. Then contact the provider for coordination of care.