NORTHBROOKE POST ACUTE is a Medicare-certified nursing home located in JACKSON, TN. CMS overall rating: 1 out of 5 stars. Google rating: 4.3 out of 5 from 36 reviews. Accepts both Medicare and Medicaid.

NORTHBROOKE POST ACUTE

jackson, TNMedicare Certified

Verified Information

Medicare Certified

Medicaid Certified

Ownership: For profit - Corporation

Contact this nursing home directly for detailed information about their services, care philosophy, and team.

Location & Directions

Address

121 PHYSICIANS DR

JACKSON, TN

Madison County

Service Area

This nursing home is located in Madison County and serves residents in the TN area.

Note on Service Area

Service availability may vary by location. Contact this facility directly to confirm service availability in your specific location.

Industry Benchmark Comparison

Comparison to industry benchmarks for nursing homes

Overall RatingFacility: 1.0 / Industry Avg: 3.0

⚠ Below average

Health Inspection RatingFacility: 2.0 / Industry Avg: 3.0

⚠ Below average

Staffing RatingFacility: 1.0 / Industry Avg: 3.0

⚠ Below average

Chain Affiliation

LINKS HEALTHCARE GROUP

Part of a multi-facility healthcare organization

RN Hours per Resident DayFacility: 0.34 / Industry Avg: 0.75

⚠ Below average (higher is better)

All Nursing Staff Hours per Resident DayFacility: 3.83 / Industry Avg: 2.5

✓ Above average (higher is better)

RN Turnover RateFacility: 72.7% / Industry Avg: 20%

⚠ Above average (lower is better)

All Nursing Staff Turnover RateFacility: 71.6% / Industry Avg: 35%

⚠ Above average (lower is better)

Google Reviews

4.3
36 reviews
Katie Ballard

Katie Ballard

My mother stayed here following a double knee replacement, and my uncle was later admitted for stroke recovery. In both cases, the care and compassion shown by the staff truly stood out. The nurses, therapists, and other staff treated with dignity, patience, and genuine kindness. The rehabilitation team was exceptional; knowledgeable, encouraging, and dedicated to helping each patient regain strength and independence at their own pace. We saw real progress because of their hard work and personalized care plans. Communication with our family was clear and consistent. The facility itself was clean, well-maintained, and welcoming, and it always felt like the staff went the extra mile to make patients comfortable. We are incredibly grateful for the care my mother and uncle received here. This facility not only helped them recover physically, but also supported them emotionally through challenging moments. I would confidently recommend this skilled nursing facility to anyone in need of post-surgical or stroke rehabilitation care.

Verified Google review
Bryan Woods

Bryan Woods

Nice facility, therapy is remarkable, they do a good job. CNA’s can step their game up a little more, but for the most part they are good. Nurses are good and on point when it comes to dealing with my everyday medical needs. Would recommend this facility for short term rehab.

Verified Google review
Lashunda Hicks

Lashunda Hicks

My grandmother is receiving long-term care at this facility and we are truly grateful for the compassion shown to her every day. The staff treats her with kindness, respect, and dignity. They always make her feel safe and cared for. The facility is clean and welcoming, and communication with our family gives us peace of mind. I highly recommend this facility to anyone seeking long term care for a loved one.

Verified Google review
Kelly Rhodes

Kelly Rhodes

This facility provided outstanding rehabilitation care. From day one, the rehab team was knowledgeable, motivating, and genuinely invested in recovery. Physical, occupational, and speech therapists worked closely together to create a personalized plan and continually encouraged progress while remaining patient and supportive. The nursing staff was attentive and compassionate, making sure needs were met and recovery stayed on track. Communication was clear and consistent, which made the entire rehab process much less stressful for both the patient and family. The facility is clean, well-organized, and welcoming, creating a positive environment for healing. Thanks to the dedicated rehab team and staff, meaningful progress was made, and confidence was restored. I would highly recommend this facility to anyone needing short-term rehabilitation and skilled nursing care.

Verified Google review
Jo Kinball

Jo Kinball

I cannot say enough good things about this facility. From the moment we arrived with my father, the staff was compassionate, professional, and attentive. The nurses and aides consistently went above and beyond to ensure comfort, dignity, and quality care. They took the time to listen, explain things clearly, and treat residents like family rather than just patients. The facility itself is clean, well-maintained, and welcoming. Therapy services were exceptional! Knowledgeable, encouraging, and truly invested in progress and recovery. Communication with families was excellent, which gave us peace of mind during a stressful time. It is clear that this facility takes pride in both their work and the people they care for. I would highly recommend this facility to anyone looking for a safe, supportive, and caring environment for their loved one.

Verified Google review

Reviews from Google Places for NORTHBROOKE POST ACUTE. These are real experiences shared by families and patients.

Contact Tips

Best Time to Call

Contact during business hours for non-urgent inquiries

What to Ask

  • • Admission process and requirements
  • • Insurance coverage and costs
  • • Available amenities and activities
  • • Staff qualifications and experience
  • • Visiting hours and family involvement

Medicare Certified

This nursing home is Medicare certified. Most skilled nursing services are covered by Medicare Part A.

In an Emergency

For medical emergencies, call 911 first. Then contact the provider for coordination of care.