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lazarkid (Maggie)

The building is 50 years old, but they are maintaining it well. The staff work hard to provide exceptional care daily. Some of the employees have been there 20-30 years. My grandmother was there and her dementia was very challenging at times. She was treated with dignity and kindness at all times.

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Daniel

They can change the name but this place is still the same. New owners made sure to reset the google page so all the older bad reviews are gone. The facility has not aged well and staffing levels still inadequate.

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Melissa Gray

This place is extremely understaffed. While visiting my grandmother here, I witnessed multiple patients call buttons going off for very long periods of time before being answered. We tried to make sure a family member stayed with her during all the hours we were allowed in order to ensure her safety. One of the nurses took away my grandmother's walker one night because he thought that would make her stay in bed. They are lucky she didn't fall as a result of that. The rooms are very dated and not set up well for those with mobility struggles.

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Kaylie Lovell

If I could give this place negative stars I would in a heartbeat. My great grandmother stayed here for a couple weeks after breaking her back and sternum and was treated horribly. One of the nurses by the name of “CD” took her walker away so she couldn’t get out of bed, the halls smelled like urine, my family was having to stay there all day to make sure she was taken care of. It was over a week before they bathed her, we were the ones changing her 9/10 times. When I got there one day she had peed on herself multiple times and they ignored her call light when she needed changed, there were no gloves in her room so I went to find some and the nurse gave me gloves and didn’t even offer to help change her, I did it myself and still no one ever came to her room to check on her. The food was terrible and made her want to throw up. Nothing but hateful looks from staff as you walked through the halls (because again we never saw them come in the room). I could go on and on, do NOT send your loved ones here. These people do not care about anything besides a paycheck.

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jim p

My father in law just spent three weeks at Legacy Park (formerly Shannondale). I would not recommend this place to anyone. The therapy group seems ok, but the folks on the floor are either overworked, understaffed, lazy, or all three. They are not attentive to the needs of the patients. They answer questions with phrases like "I don't usually work in this building so I don't know." There is zero sense of urgency on any staff members part. There were tiny gnats flying around all over. The patient rooms are very dated. And the food is really poor. One day the CNA told us that the food had made all the patients sick. It is a shame that people are there for lifesaving treatments and the staff is so inadequate. As we were leaving with my father in law, we passed a lady getting on the elevator, she said "I sure hope you've had a better experience here than we have had." It's a damned shame!