NHC HEALTHCARE, KNOXVILLE is a Medicare-certified nursing home located in KNOXVILLE, TN. CMS overall rating: 2 out of 5 stars. Google rating: 3.7 out of 5 from 37 reviews. Accepts both Medicare and Medicaid.

NHC HEALTHCARE, KNOXVILLE

knoxville, TNMedicare Certified

Verified Information

Medicare Certified

Medicaid Certified

Ownership: For profit - Limited Liability company

Contact this nursing home directly for detailed information about their services, care philosophy, and team.

Location & Directions

Address

809 EAST EMERALD AVE

KNOXVILLE, TN

Knox County

Service Area

This nursing home is located in Knox County and serves residents in the TN area.

Note on Service Area

Service availability may vary by location. Contact this facility directly to confirm service availability in your specific location.

Industry Benchmark Comparison

Comparison to industry benchmarks for nursing homes

Overall RatingFacility: 2.0 / Industry Avg: 3.0

⚠ Below average

Health Inspection RatingFacility: 2.0 / Industry Avg: 3.0

⚠ Below average

Staffing RatingFacility: 1.0 / Industry Avg: 3.0

⚠ Below average

Chain Affiliation

NATIONAL HEALTHCARE CORPORATION

Part of a multi-facility healthcare organization

RN Hours per Resident DayFacility: 0.91 / Industry Avg: 0.75

✓ Above average (higher is better)

All Nursing Staff Hours per Resident DayFacility: 3.68 / Industry Avg: 2.5

✓ Above average (higher is better)

RN Turnover RateFacility: 33.3% / Industry Avg: 20%

⚠ Above average (lower is better)

All Nursing Staff Turnover RateFacility: 57.0% / Industry Avg: 35%

⚠ Above average (lower is better)

Google Reviews

3.7
37 reviews
PRR4800

PRR4800

9-Jan-26 9 am 2nd floor nurse on 200 wing was one of the most ill-tempered and aggressive individuals I have encountered. It was obvious her coworkers were uncomfortable. Just an all around nasty lady.

Verified Google review
Patricia Kagley

Patricia Kagley

This is the second time I've had my sister-in-law at this facility, she has been taken care of very well by everyone! ❤️ And I hope this time upon discharge that she will be in the same shape as well as she was before. Thank you so much for all that you all do for her, she said she loves it because you call her by her name and she feels important. Thank you so much! 🙏

Verified Google review
Meagan Deitz

Meagan Deitz

My Grandmother Linda Borowiak died yesterday morning. She was like a mom to us grand daughters. This place took care of her for her last few months. Thank you NHC nurses and staff for everything you did for her😭 the nurse that awnsered the phone while I was panicking had so much compassion and was comforting. I’ll never heal from the pain but the comfort helped 💔😭

Verified Google review
rebecca barton

rebecca barton

Absolutely the most amazing place! The nursing staff truly care about the residents. The residents appear happy and content. It's such a homelike, friendly environment. Come visit and see for yourself!

Verified Google review
Irene “Reno” Burke

Irene “Reno” Burke

I was transferred to this facility right before covid hit. January 2020 for rehab on a broken hip. I stayed approximately twelve days before I felt okay to leave. Now it's three years later I have stage four COPD and am on hospice. They refused my admission saying I smoked while I was there. 1) I didn't even smoke at the time. Six months clean, not to mention I was barely able to walk, had just came from U.T. hospital for over a week from the surgery and was diagnosed with copd, used a bed pan and nurses and cnas were in my room constantly. My roommate however, her son and family would come up and smoke in our bathroom. I told staff several times. She would even beg me for my pain meds when she said her son couldn't find any. I will never forget her. Her name was Dixie. She too had a broke hip but was able to go to the rest room on her own. I left before her so I'm not sure what happened or why they are accusing me of these wrong doings. This is the closest facility to my home so my family can visit. There was nothing special about this location. It was old and run down but homey. The food was excellent and most of the staff were nice. Especially the rehab staff. Anyway my point is the location is by the old st. Mary's hospital and they have accused me of my roommates wrongdoings three years later. They even tried to get me to stay another week and I was hugged by many on my way out. This does not sound like something they would do if they thought I was breaking rules. I don't understand and they refuse to speak with me about it. I'm just looking for a place close to family to live the last few months of my life. So beware that others have been lied about and treated poorly if your considering sending a hospice patient here or even for rehab. Btw my hip never healed fully. That was a botched surgery, not the fault of nhc. It would be nice of them to contact me and let me know why they don't want me as a patient for a few months until I pass. Just a heads up and beware. Oh, one other thing that may very well be the problem. I caught 2 of my nurses trying to take my pain meds from me and give me something else. It was one at work there the first day and another who had just came back to work after taking time off. I went to the floor head nurse each time but I don't know what if anything was done. Perhaps that's what got me red flagged from there. But there is nothing wrong with my mind or memory so I remember this well. I sure wish they would be adults about this and tell me to my face what exactly the problem is.

Verified Google review

Reviews from Google Places for NHC HEALTHCARE, KNOXVILLE. These are real experiences shared by families and patients.

Contact Tips

Best Time to Call

Contact during business hours for non-urgent inquiries

What to Ask

  • • Admission process and requirements
  • • Insurance coverage and costs
  • • Available amenities and activities
  • • Staff qualifications and experience
  • • Visiting hours and family involvement

Medicare Certified

This nursing home is Medicare certified. Most skilled nursing services are covered by Medicare Part A.

In an Emergency

For medical emergencies, call 911 first. Then contact the provider for coordination of care.