WEST HILLS HEALTH AND REHAB is a Medicare-certified nursing home located in KNOXVILLE, TN. CMS overall rating: 3 out of 5 stars. Google rating: 2.5 out of 5 from 78 reviews. Accepts both Medicare and Medicaid.
Medicare Certified
Medicaid Certified
Ownership: Non profit - Corporation
Contact this nursing home directly for detailed information about their services, care philosophy, and team.
This nursing home is located in Knox County and serves residents in the TN area.
Service availability may vary by location. Contact this facility directly to confirm service availability in your specific location.
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âš Above average (lower is better)
NASTY! They have residents laying in bed covered in filth. They are understaffed due to unsafe patient ratios and the management team does not care. They deserve 0 stars!
Absolutely horrible. My grandfather was in the hospice unit and received minimal care. We didn’t expect him to get better, just expected compassion in his final days. Take your loved ones elsewhere.
They do not pay attention to their patients , they let them fall, they let them go into coma and not contact anyone... then they want to get mad when hospice has to come in to take care of the patients cause they cant. This place needs to be shut down ASAP
They were very good to my Father in law He was always clean he got a bath every day whether he wanted one or not. His room was cleaned every day. The staff in 100 room section was great they treated him like family and in the end of life care they took great care of our family
If I could give no stars I would. My husband's great grandmother went for respite and they stole all her narcotics and called the day before she was to be sent home and said we didn't send any when we sent all her medication. She was not changed regularly. They didn't bother to cut up her foods or feed her soft foods and she has had a stroke. She was never gotten out of bed. If she pushed her button needing to use the bathroom they told her to hush that they had other people to deal with and that it wasn't her time to be changed. This place needs shut down asap.
Reviews from Google Places for WEST HILLS HEALTH AND REHAB. These are real experiences shared by families and patients.
Contact during business hours for non-urgent inquiries
This nursing home is Medicare certified. Most skilled nursing services are covered by Medicare Part A.
For medical emergencies, call 911 first. Then contact the provider for coordination of care.