QUALITY CENTER FOR REHABILITATION AND HEALING LLC is a Medicare-certified nursing home located in LEBANON, TN. CMS overall rating: 1 out of 5 stars. Google rating: 4.5 out of 5 from 290 reviews. Accepts both Medicare and Medicaid.
Medicare Certified
Medicaid Certified
Ownership: For profit - Limited Liability company
Contact this nursing home directly for detailed information about their services, care philosophy, and team.
This nursing home is located in Wilson County and serves residents in the TN area.
Service availability may vary by location. Contact this facility directly to confirm service availability in your specific location.
Comparison to industry benchmarks for nursing homes
âš Below average
âš Below average
âš Below average
CARERITE CENTERS
Part of a multi-facility healthcare organization
âš Below average (higher is better)
✓ Above average (higher is better)
âš Above average (lower is better)
âš Above average (lower is better)
My mom recently spent several weeks here. Everyone who we interacted with here was great from the administrative team to the caregivers! I was there nearly every day and the rooms were always clean and nothing ever smelled amiss. While in the rooms there might be cosmetic things that could be improved, like chipped paint, I would much rather have the patients well taken care of. Response times were good when the call button was used. If you are new to the issues that arise when someone needs rehab or long-term care, I encourage you to reach out to the staff because they can help you navigate or even assist you in finding the resources to help.
At first, the front desk gives a good impression it looks welcoming and professional. But once you get past that and reach the nursing station, the atmosphere changes completely. This nursing home is extremely outdated and honestly a bit unsettling. I witnessed patients being overlooked and not receiving the attention they clearly needed. It came across as neglectful, and there was an overall attitude from some staff that felt dismissive and even prejudiced. I’m sharing this because I would want others to be aware before choosing this place.
I honestly do not understand how this place has earned a rating of 4.5. If you are thinking about choosing this facility for someone you love, please take the recent reviews seriously. They are not exaggerating. The level of neglect I witnessed was deeply upsetting. I have never seen anything like it, and it is very troubling that this facility has already been investigated several times for similar concerns. I will not go into every detail here, but I truly hope you read this before making a decision. Please do not send your loved ones here. I know the cost may seem appealing compared to other options, but you have to ask yourself what that lower price really means. Your family deserves better.
DO NOT USE QUALITY CARE, THEY WILL KILL YOUR LOVED ONES. On 2 different occasions my mother was staying here. The first visit ended with her developing a pressure sore the day before discharge that took almost a year and a half to heal. She almost suffocated in the middle of the night and couldn't reach the call button the nurse put out of reach. Her deaf roommate had to call for help. The most recent trip the weekend staff doesnt wanna do their job. The Monday nurse made the call to get her back in the hospital because she felt something was wrong. We all had been saying something was wrong 2 days prior, but we're ignored. They ignore and neglect their patients. Leaving unmobile ppl in a chair for 15hrs is a joke. Ive taken care of my mother for 4 yrs, and she never developed a pressure sore in a day or at all. QUALITY DOES NOT CARE AND ONLY WANTS MONEY. That's why they recently renovated the front offices with granite and marble, as soon as you step to the back it turns into a 1970 army barracks. If you care for your loved ones avoid QUALITY CARE they will kill them. IF THIS GETS DELETED ILL JUST REPOST. YOU WILL BE REPORTED TO THE STATE FOR INVESTIGATION AND VERY LIKELY LAWSUITS IN YOUR FURTURES.
My visit here was very pleasant. Their security for the building is outstanding and staff are kind and helpful in showing you how to get around. I would definitely trust letting a family or friend needing their service to their care.
Reviews from Google Places for QUALITY CENTER FOR REHABILITATION AND HEALING LLC. These are real experiences shared by families and patients.
Contact during business hours for non-urgent inquiries
This nursing home is Medicare certified. Most skilled nursing services are covered by Medicare Part A.
For medical emergencies, call 911 first. Then contact the provider for coordination of care.