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Stephanie

Wonderful caring staff that always puts their patients first. My mom had a great experience there. They took wonderful care of her! The therapy staff did a great job getting her up and moving!!! I will definitely bring her back if needed!

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Tia Edwards

I don’t ordinarily leave negative reviews about healthcare because I’m a healthcare worker myself but this has to be said because it’s embarrassing. I guess the meaning compassion and care care has changed for some people . These are not accusations , these are the facts of what WE are experiencing . How do you get by with not giving needed medications , and signing that they were given . This resident is alert , oriented and only there for rehab to transition back home . They know whether or not they received them .And assessments oh go head and give that medication they are breathing so the bp should be good . How about not answering a call light that has been going on for over an hour. I mean it was timed . What if the person was having a true medical emergency and just not needing help to bathroom . Oh and how do you give someone on a special diet things they are not suppose to have . Spoke with that manager who stated that they would go talk to resident , didn’t happen . Let’s talk about the ants ….why . Not giving showers or offering showers and saying they refused . Well I guess you can if you wake them out of slumber and have them sign a paper without the “real” explanation . Let’s cause an incident by rushing a resident and not allowing the proper time needed to complete dressing , just push them out to the van with no shoes and foot dragging . Lying when asked for something to drink because you are too lazy to get it . Ok if you are a little busy at the time and have to get it later , then say that . Healthcare here is not like I remember it when I lived here and knew people employed there . I get it everyone is short but what you do is adjust your work load and organize it . Hey communication would be nice instead a feeling like you don’t matter . If you talk with your patients you will find that they are understanding as long as you keep your word . But this kind a treatment is sad . Reached out to Admin and DON and even the charge nurse but can never get an answer not a rely to left messages … hmmm. Never know when it could be you or a family member that’s being subjected to subpar care . Then it’s too late , they are now the victim of the unprofessional, uncaring behavior that you are now guilty of . I don’t recommend this place , don’t want to see anyone lose a job so at least perform the one you were entrusted to do . Not the same place that used to provide excellent care !

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Julia Cunningham

The staff at this facility is always so helpful.I can also say that they are usually close by. My husband's stay is brief a respit stay. then back home respit breaks are a caregivers life line. Thanks to each and every employee for going that extra mile and shout-out to Stephanie! She's talked about different events Diversicare this Diversicare that!! I could tell she was proud to be a part of this team!!Thanks so much for welcoming us to be a part of it!!✌️🙏❤️ Update: My husband is back home. I wanted to thank his nurses and cnas for helping us on our journey . We had ups and downs but life is like a rollercoaster . All I can say is that the joy is in the ride! Thank you for the service your facility has to offer. Also thanks for taking such good care of my husband!

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Vicky R

Hands down....the worst care ever! They would send my mom to dialysis across the street to stay from 1 pm to 5 with no lunch. I addressed this with them on several occasions. Never got handled. Finally a family member started going every dialysis day to take her food to make sure she didn't go all afternoon hungry. You could turn her light on for assistance and without them knowing I was in the room it sometimes would be an hour before they would come. Excuse always being short on staff. She always asked for her cell to be near in case she had an emergency so she could call 911. My mom was there for rehab. She passed away at this facility. I just hope and pray she did not need help and turned her light on expecting help to come. I would never leave a loved one in their care. *Edited to say that her wound care was excellent given by Jay Wainscott. He was amazing and caring. Only staff member I can brag on.

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Chris Cates

My grandmother spent time in this facility to get some rehab before going back home. She had great therapists, attentive nurses, and was well taken care of. I was grateful for all of the help she received, especially how the staff kept us informed with any changes to her care or condition.