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Frances McNeil

Thanks for taking care of my brother. He is getting his weight back on. He loves the food that you serve. I appreciate you letting me sit in the dining area with him during meal times. He always looks very clean. The building is always fresh smelling and clean. Front desk staff greets everyone with a smile.🙂

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Peninah Botwinick

This would be a zero but no option. If you are looking for places to send a parent or grandparent, look somewhere else. I was transferred to this place on 10/31/2025. From the very beginning, they did not care. I begged for pain control( was three days out from surgery after pins and screws were put into my leg)(have talked to the hospital, they sent over my med prescriptions) they said they couldn’t do it because no prescription. Due to pain, unbearable heat, and my roommate begging for the toilet I didn’t sleep for 36 hours. I was given one hydracodone at some point on Saturday(had been ordered Percocet for pain control) fell asleep from exhaustion. I had two pain pills over the three days I was there, it was ordered every 8hrs.(hospital ordered every six hours). I was in excruciating pain. The day I left I was told I didn’t get pain pills as ordered because they weren’t ordered, because it wasn’t time, and because I didn’t ask for it.(I begged repeatedly). They told my mother, who rescued me from this place, that they weren’t going to give her my meds. Along with the pain pills I was give two other meds I take on a daily basis. The hospital ordered all 6 of my normal meds. I went to be rehabbed for a broken leg! The place is supposed to be a rehab facility. The day I arrived they did not have a walker for me, as ordered, I had to ask for a wheelchair. I asked for assistance getting in the chair and was told “I don’t know how to do that”. I figured it out myself. Once in the bathroom, they had one bar that was supposed to be what helped my on the toilet and off again. The bar was vertical, about one foot long, and probably about a foot from the toilet. When I tried to use it to get back in the chair, the bar shook because it was loose in the wall. On my own, I had to figure out how to get out of bed to the chair, out of the chair on to the toilet, from the toilet to the chair, and from the chair to the bed. I had to figure this out because I had one leg useable. I got ONE visit from a pt. It only lasted a few minutes, due to pain. The lady was great but I only got a few minutes of instruction. She offered a raised toilet seat, to make things easier, but I couldn’t have one thank to my roommate. I had a visit from ot on Monday(my last day). I was unable to do anything thanks AGAIN to me having almost zero pain control. I ended up leaving that afternoon. I was belittled because I didn’t feel safe to be lifted, in what essentially is a soft net, for my weight. They had it from the hospital. Was ignored when asked for pain control. I had to asked six times for the medication and the DON told me I didn’t get it regularly because I didn’t ask. That was after the adon told me I didn’t get it because I arrived at night and they couldn’t get the order until Monday but she also said they had a back stock but it wasn’t big enough to get what was ordered. One night they completely forgot to bring me a meal and instead sent me a tray of mystery meat and cheese sandwiches. The character limit won’t allow my space for details on what they did to my elderly roommate. Just understand that if you love your parents, you won’t come here

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marie marie

They really took very good care of my sister, Shuana Faye. The facility is very neat. The nurses really care about their patients. Ms. Danny and Ms. Owen's assured that the patients got their medication and therapy timely. Overall, I am very pleased and give the facility five stars.

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Nanette Jaco

They deserve way more stars. Let me start by saying a year and a half ago my mom was in a place out east in a higher dollar area. Big mistake! Smelly, rude, dirty and never returned calls. Majestic is wonderful. Everyone has been helpful pleasant and friendly. It's clean and my mom is taken good care of. They always stay in touch and return calls. I would suggest this place for everyone. Thank you Majestic Gardens!

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Wanda Boswell

This place would have gotten a zero but there was no option for zero. This is the worst place ever. My dad was there for over 3 weeks. At first they was all for him and all for helping us, that changed when I told them that I was not going to let my dad stay there long-term. He was released that Sunday night and was rushed to the emergency room that Monday. They (the hospital)said his UTI was severe the medication that Majestic had him he was not tolerating. The hospital said he was severely constipated and it should have been caught when he was at majestic. The hospital said that didn't happen overnight that was a process. He had been at majestic for over 3 weeks. They lost his clothes, which I reported more than once. The day of discharge I had to bring him some more clothes to go home in because they still couldn't find his clothes which had his name in it. They had a ladies shirt and pants in his closet, which I returned to the front desk. I reported that those was not his clothes. After he was sent home by ambulance, he did not I repeat didi not have any discharge papers. I tried to reach them more than 10 times, a couple of times someone would pick up and hang up. The paramedics supervisor tried to reach them and was not successful. My dad was in so much pain. In a glove that Majestic sent home with him there was a medication that should have been given to him at 5:00pm. It was after 8:30pm when the paramedics brought him home they had not given him his medicine. We are totally dissatisfied with this place that they call a nursing home and skilled facility. Up to date February 24,2025 My father and I truly appreciate Mr. Damien Curry at Majestic. He was the only one that helped us. Mr. Curry was able to find his shirt and 1 of his pair of pants he took money from his own pocket to replace the other pair. Thank you Mr. Curry a true God sent, he was understanding, reliable and dedicated to his job.