SHELBY OAKS POST ACUTE is a Medicare-certified nursing home located in MEMPHIS, TN. CMS overall rating: 1 out of 5 stars. Google rating: 4.6 out of 5 from 69 reviews. Accepts both Medicare and Medicaid.

SHELBY OAKS POST ACUTE

memphis, TNMedicare Certified

Verified Information

Medicare Certified

Medicaid Certified

Ownership: For profit - Limited Liability company

Contact this nursing home directly for detailed information about their services, care philosophy, and team.

Location & Directions

Address

5070 SANDERLIN AVENUE

MEMPHIS, TN

Shelby County

Service Area

This nursing home is located in Shelby County and serves residents in the TN area.

Note on Service Area

Service availability may vary by location. Contact this facility directly to confirm service availability in your specific location.

Industry Benchmark Comparison

Comparison to industry benchmarks for nursing homes

Overall RatingFacility: 1.0 / Industry Avg: 3.0

⚠ Below average

Health Inspection RatingFacility: 1.0 / Industry Avg: 3.0

⚠ Below average

Staffing RatingFacility: 2.0 / Industry Avg: 3.0

⚠ Below average

Chain Affiliation

LINKS HEALTHCARE GROUP

Part of a multi-facility healthcare organization

RN Hours per Resident DayFacility: 0.65 / Industry Avg: 0.75

⚠ Below average (higher is better)

All Nursing Staff Hours per Resident DayFacility: 3.65 / Industry Avg: 2.5

βœ“ Above average (higher is better)

RN Turnover RateFacility: 63.6% / Industry Avg: 20%

⚠ Above average (lower is better)

All Nursing Staff Turnover RateFacility: 62.0% / Industry Avg: 35%

⚠ Above average (lower is better)

Google Reviews

4.6
69 reviews
Tam Malone

Tam Malone

BAD! Awful. This place needs to be shut down and start over with new nurses and assistants need major training. My encounter with nurse Annette was the most unprofessional, angry, unapproachable and combative health care employee I have ever met. When I went to speak to her supervisor, her supervisor told me she couldn't talk then because she had to go to the post office to mail some letters. There is no accountability with the nurses. They left my dad wet, when I asked if he could be changed, I was told he would have to wait until another cna comes to work. I heard yelling, the patients don't need that. Thank Goodness, the Wound care nurse was attentive, and listened to my dad's needs. The weekend physical therapist, he was professional and showed patience with my dad. This place needs a take over, it's in a great location just extremely poor care and disregard for the patients. Thank God my dad left. No one has bothered to call me or follow up with me. The picture is what my dad was served to eat on the weekend. No one should have to eat that unhealthy junk.

Verified Google review
Rebecca Berkenstock

Rebecca Berkenstock

Stopped by to see mom and saw she was not feeling well. Turns out the nurse was already aware of mom's condition and had administered some medication to relieve her discomfort. Thank you for the care you give her.

Verified Google review
Kelly A Johnson

Kelly A Johnson

My first time there today to visit a friend. Every staff member I came in contact with was extremely nice and helpful. Thank you all for your kindness. Oh, when I asked my friend from church how the food is, her response, 8 out of 10! I think that’s wonderful πŸ™‚

Verified Google review
Mj Price

Mj Price

This is one of the best facilities I have ever experienced. The staff is personable, extremely knowledgeable and helpful ASAP. The patients seem to be at peace. The atmosphere is homey, and pleasant. I have taken care of 7 family members that have experienced nursing facilities. None are as efficient as this one. Thank you, thank you, thank you. BRAVO ZULU.!!!!

Verified Google review
Patricia Ingram

Patricia Ingram

I had a very pleasant detailed evening at this home for our mom to be taken care of by the staff provided for her. Nice atmosphere for her stay there. I'm happy they are helping our mom for a peaceful visit. I have a wonderful mom. Which the staff recognized immediately. Everyone wants and need their loving mother the best. I'd like to thank everyones concern for her well-being. Her oldest πŸ’™ πŸ’™ Patricia Branch Ingram...

Verified Google review

Reviews from Google Places for SHELBY OAKS POST ACUTE. These are real experiences shared by families and patients.

Contact Tips

Best Time to Call

Contact during business hours for non-urgent inquiries

What to Ask

  • β€’ Admission process and requirements
  • β€’ Insurance coverage and costs
  • β€’ Available amenities and activities
  • β€’ Staff qualifications and experience
  • β€’ Visiting hours and family involvement

Medicare Certified

This nursing home is Medicare certified. Most skilled nursing services are covered by Medicare Part A.

In an Emergency

For medical emergencies, call 911 first. Then contact the provider for coordination of care.