HERITAGE CENTER, THE is a Medicare-certified nursing home located in MORRISTOWN, TN. CMS overall rating: 3 out of 5 stars. Google rating: 4.2 out of 5 from 80 reviews. Accepts both Medicare and Medicaid.

HERITAGE CENTER, THE

morristown, TNMedicare Certified

Verified Information

Medicare Certified

Medicaid Certified

Ownership: For profit - Corporation

Contact this nursing home directly for detailed information about their services, care philosophy, and team.

Location & Directions

Address

1026 MCFARLAND STREET

MORRISTOWN, TN

Hamblen County

Service Area

This nursing home is located in Hamblen County and serves residents in the TN area.

Note on Service Area

Service availability may vary by location. Contact this facility directly to confirm service availability in your specific location.

Industry Benchmark Comparison

Comparison to industry benchmarks for nursing homes

Overall RatingFacility: 3.0 / Industry Avg: 3.0

≈ At average

Health Inspection RatingFacility: 2.0 / Industry Avg: 3.0

⚠ Below average

Staffing RatingFacility: 3.0 / Industry Avg: 3.0

≈ At average

Chain Affiliation

LIFE CARE CENTERS OF AMERICA

Part of a multi-facility healthcare organization

RN Hours per Resident DayFacility: 0.67 / Industry Avg: 0.75

⚠ Below average (higher is better)

All Nursing Staff Hours per Resident DayFacility: 3.42 / Industry Avg: 2.5

✓ Above average (higher is better)

RN Turnover RateFacility: 16.7% / Industry Avg: 20%

≈ At average (lower is better)

All Nursing Staff Turnover RateFacility: 38.7% / Industry Avg: 35%

⚠ Above average (lower is better)

Google Reviews

4.2
80 reviews
Griselda Malhorpe

Griselda Malhorpe

I just want to say they are the most loving and compassionate people I have ever met (I’ve visited family in two other places that weren’t up to par) the residents are cared for better than the other facilities, the residents are happier, more taken care of, you can tell the staff is happy to be there and love what they do. Anna and her friend Emma on hall one, are the most loving and compassionate girls to my aunt. They treat and care for her how you would treat your own grandparents, talking to them like adults and not treating them like a helpless child. I would give this facility 100 stars if I could. Keep up the good work everybody!

Verified Google review
Sally Kite

Sally Kite

Under staffed. Rude CNAs not wanting to do their jobs.nurses withholding pain meds prescribed by doctor as needed. Just a terrible place to put a Loved one full time or for rehab. Rehab Crew are wonderful people no complaints about them, but CNAs and nurses are horrible. When complaints are made nothing changes

Verified Google review
Sahil Sahibdin

Sahil Sahibdin

The Heritage Center of Morristown is an amazing facility for both elder care and physical rehabilitation. The staff is professional, compassionate, and truly dedicated to helping patients recover and feel supported throughout their stay. The therapy team does a great job working one on one with patients and encouraging progress at a comfortable pace. The facility is clean, well organized, and welcoming, which makes the recovery process much less stressful. You can tell the caregivers and rehab staff genuinely care about the well being of every patient, and that makes a huge difference for both patients and their families.

Verified Google review
mrlrosebud

mrlrosebud

I'm currently receiving outpatient therapy at The Heritage Center. I have been overjoyed with the progress I have made so far and I know they will continue to work toward my goals. Jason is an excellent therapist who listens and pushes me to be the best version of me. I'm very grateful for his constant support and guidance. The entire group have been wonderful to work with. I highly recommend anyone needing outpatient therapy checking out the Heritage Center.

Verified Google review
Amy Tharp

Amy Tharp

I'm ashamed it took me a while to leave this review. First I work at The Heritage Center and have for 34 years. I recently had a total knee replacement. Of course I opted to have my outpatient PT at The Heritage Center because I've seen how amazing our Therapy department does for the people in our community. The entire experience was excellent!! I had Jason Moore as my Physical Therapist and I was able to return to work 5 weeks to the day of having my surgery. ( Not typical at all) I will be forever grateful for the PT I received and since all of this my quality of life is so much better. So hats off to Heritage Center Therapy department & for my personalized plan of care!!

Verified Google review

Reviews from Google Places for HERITAGE CENTER, THE. These are real experiences shared by families and patients.

Contact Tips

Best Time to Call

Contact during business hours for non-urgent inquiries

What to Ask

  • • Admission process and requirements
  • • Insurance coverage and costs
  • • Available amenities and activities
  • • Staff qualifications and experience
  • • Visiting hours and family involvement

Medicare Certified

This nursing home is Medicare certified. Most skilled nursing services are covered by Medicare Part A.

In an Emergency

For medical emergencies, call 911 first. Then contact the provider for coordination of care.