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Gabriella Davis

We had an excellent experience at this post-acute care center. The staff was compassionate, professional, and truly attentive to individual needs. From nursing to therapy, everyone worked together to create a supportive and positive healing environment. The facility was clean, well-organized, and made me feel comfortable and well cared for throughout my stay. I’m very grateful for the level of care provided and would highly recommend this center to anyone in need of post-acute services.

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Sage Potter

Cedar Creek Post Acute provides excellent care in a warm, welcoming environment. The staff is attentive, compassionate, and truly cares about their patients. Communication is clear, and the facility is clean and well-run. I would highly recommend Cedar Creek Post Acute to anyone needing post-acute or skilled nursing care.

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Kimbriel Steinberg

This facility provides a welcoming and well-maintained environment with staff who are professional, compassionate, and attentive. It’s clear that patient care and comfort are a top priority, and the team works together to create a positive experience. Jessica is wonderful she is kind, dedicated, and genuinely invested in making sure everything runs smoothly. Her care and professionalism truly stand out and make a meaningful difference. Thank you Cedar Creek, my family is very appreciative of your hard work!

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Jason

Recently had a relative in this unit as a patient due to a post operative paralysis setback. Clinical care has been poor, dangerous, unethical, and far below standard for federal guidelines. Family members were providing primary care due to patient being left in excrement for over 6 hours despite repeated calls for assistance. When finally helped, patient was treated roughly and bruised with a severe rash. Patient was repeatedly given oral laxative for days with no success due to becoming dangerously impacted. The patient requested an enema for assistance and relief stating they felt as if they were sitting on a boulder. The staff repeatedly disregarded this request stating they would return and assist with zero follow up. Only when family members corrected the issue by delivering this treatment three times was the issue resolved. Assisting family claimed the impacted stool was the size of a softball. Failure to act here can quickly lead to life and death consequences for those ailing or convalescing. A clinical team member noted to a visiting family member that the staff was tough and difficult with the patient due to the patient “being crotchety”. The family member informed the clinician that this was no excuse to selectively deny treatment to someone traumatized by recent events leading to this in-patient stay. The physical security of the facility with the lack of awareness and attention to surroundings of the staff only add to the frustration of trying to gain entry after 5pm. Prior to the team quickly dashing out, visitors often walk in to witness random patients walking about while staff members chat amongst their groups with little regard to what is occurring around them. There are a small number of team members onsite that seem to care about the patients and their wellbeing. It is a low percentage that seem to do the vast majority of the care. There are a large percentage of team members earning their paychecks while doing very little. This only makes care more of an issue with budget and staffing challenges for a facility such as this with government payors. This is the type of facility that you advise friends to stay away from. If you have other options, look closely because this is the kind of care facility you would see highlighted in a news report focusing on healthcare issues in the county, state, or country.

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Kris Gaston

The staff is responsive and friendly for the most part. The biggest issue at the moment, but not the least, is getting in and out after hours. I was told the door bells go to the nurses station, then I was told none of the door bells work. I have to wait for someone to see me, or knock on the glass when I see someone. Another family was waiting when we got there once and we all knocked on the glass. Staff finally yelled loud enough for us to hear the door was unlocked, as there is no way to tell (day or night) if it is. A basic smart lock can assign codes, this is a ridiculous waste of time for staff and visitors. It’s an older facility and desperately in need of some upgrades, but it is very clean (though bathroom stinks despite multiple cleanings). I am very impressed with a vast majority of the staff, very friendly and attentive. We got off to a slow start, getting my mom out of bed didn’t happen for at least 5 days, she was there to get her strength up enough to go to memory care. After having been bedridden for 2 1/2 weeks at a psychiatric facility she was VERY weak, dehydrated, and needed hospitalization. Once released, my mom perked up much more than I expected. She was very responsive at the hospital and for 2 days at Cedar Creek, then went south very quickly. My mom has Alzheimer’s, so I can’t blame anyone per se. I am very distressed she was left in bed for 5 days before she was moved while the goal was to get her strength back to where it was prior to the psychiatric facility. Once she started getting into a very nice wheelchair she seemed to improve. I don’t see how she can get to memory care, even though we made it clear that was the goal, at all now. I don’t blame that entirely on Cedar Creek, but I do think they could have done more when she was more responsive and alert when she arrived. To be honest I would have liked more time to evaluate. Cedar Creek texted me and asked me to review, my mom is improving marginally every day. I can’t help but think she would be better if she were moved earlier, but it may very well be the nature of the beast. I will update as I learn more if applicable.