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Diana Branch

They did a great job caring for my Uncle who was there for several years. They have a wonderful staff that care about the residents.

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Nathan Warren

Great facility, awesome staff ! They done wonderful with our son and his rehab. Would definitely recommend to anyone 👌

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jonathan jones

Great workers that care about residents in the home. They keep the residents active during holidays by doing activities.

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James Rife

At Mountain City Care and Rehabilitation Center, our dedicated staff provide compassionate care and kindness and go above and beyond to meet the needs of our residents. Our facility is a Five-Star rated facility by the Center for Medicare & Medicaid Services (CMS), the highest rating a skilled nursing facility / nursing home can receive. We recently were selected “Best ALF/Nursing Home”, 2024 Reader’s Choice Award, by readers of The Tomahawk.

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Rita Miller

It is a SHAME this is the only Nursing home facility in Mountain City, TN. The people there are LAZY !!! A very close friend of mine was in this facility only a few weeks earlier. She called her adult child at work and asked if they could come help her to the bathroom because no one was answering her pages at the rehab. The center kept saying that she "did not score high enough" for the insurance to keep her there, so they told her to pay or go home. This patient is 92 years old, congestive heart failure, recovering from a hospital stay and we later found out the Rehab Center did not even request more time from her insurance company. When released (more like kicked out) she did not even have oxygen in her home, we had to borrow a unit from the rehab center. Did not have to sign for it or anything, just showing their "lack of care" attitude. No one helped us get her out to the car. We had to ask for a wheel chair. The list of complaints goes on & on. No one offered assistance on applying for TN Care to help her stay longer. Personally, I don't think they want patients, they might have to get off their butts and do a little work. We have met other patients who have very similar "bad" experiences. Someone from the owner's office needs to check on this facility.