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Ruthie Gulley

Today was a very special day for my grandma. She celebrated 91 years! It was also her first full day at Life care center of Ooltewah. I’m pretty sure every single staff member that worked today visited her and took time to speak with her and wish her a happy birthday. The activities staff Hansel and Brittany brought her balloons and a card that several had signed. This warmed my heart that someone I care for so deeply in this world was welcomed with such kindness and compassion. If Her first day is a representation of the care she will receive the remainder of her stay, I would highly recommend this facility to anyone seeking high-quality compassionate care for their loved one.

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Sharon Hakim

I feel like the CNAs do a wonderful job in taking care of my mother. My mother always seems pleased with them and smiles when she sees them. They also are great with talking to me about how my mother is doing. I also appreciate PT for working with my mother. I am pleased they are continuing to still work with her. Thank you all. I recommend this nursing home highly. My mother wants to stay there, but she gets confused and does not understand it is short term. She wants to stay because I think she feel peace there and loves the your ladies that care for her.

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Jessica Dale

Brought my loved one here for therapy. Would not advise leaving them during the overnight hours and would recommend visiting during the day. Call lights going off all over the building around closing and if you’re lucky to still be in the building after 8pm, you would believe it’s Christmas time. Several call lights go unanswered or unattended for over an hour just to see 1 CNA running in and out of about 15-20 rooms at a time. My mother was here for therapy because she had fallen. It was difficult for her to get to the bathroom during the day time with therapy services, but she was able to gain strength and balance. Over night, she was told to urinate on herself due to the lack employees. I was able to witness about 4 CNA to take care of the entire building of patients at night. Each CNA had over 20 patients to care for, leaving my mother helpless to urinate on herself. This is unacceptable. I paid over $700.00 a night for my mother to get better only to be left to urinate on her self at night. There is not enough staff to properly take care of the patients here. My mother also got a Urinary tract infection from using the bathroom on her self. Unacceptable patient care. I would not recommend this place to anyone.

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Tilley

My Dad has been here for two and a half weeks for rehabilitation. You can visit whenever you like but from 8pm to 8am the doors are locked and you have to call for them to let you in and they do. Otherwise, a receptionist is there. Every member of staff that I have interacted with has been extremely kind and helpful. My Father is 85 and they are very patient and gentle with him. He hasn’t said one negative thing to me about being there. The food looks really good. He likes it. No complaints. I figure anyplace that has an ice cream parlor with an ice cream social everyday can’t be bad. Definitely recommend for rehabilitation and I would assume the full time care is just as good and if we get to a time where it’s needed they are a top contender.

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Kengie

I went to go visit my great uncle, got bored so I decided to explore the areas luckily I found a nice staff member. She led me to the fountain and I got a nice photo of it! I enjoyed my time. The staff members are friendly, areas are clean, beautiful atmosphere. (My great uncle is doing better because of great people of the Life Care Center of Ooltewah, are doing their jobs and the cleaners as well keeping everything as clean as possible shout out to every staff member for the hard work that they put into their work!) PS: I still want ice cream! 🍦