ROCKY TOP CARE CENTER is a Medicare-certified nursing home located in ROCKY TOP, TN. CMS overall rating: 1 out of 5 stars. Google rating: 3.6 out of 5 from 37 reviews. Accepts both Medicare and Medicaid.
Medicare Certified
Medicaid Certified
Ownership: For profit - Corporation
Contact this nursing home directly for detailed information about their services, care philosophy, and team.
This nursing home is located in Anderson County and serves residents in the TN area.
Service availability may vary by location. Contact this facility directly to confirm service availability in your specific location.
Comparison to industry benchmarks for nursing homes
⚠ Below average
⚠ Below average
✓ Above average
✓ Above average (higher is better)
✓ Above average (higher is better)
⚠ Above average (lower is better)
⚠ Above average (lower is better)
My father in-law was sent here and The conditions were terrible. The building is filthy and so are alot of the patients. The food was sub-par and often only half of his meal would show up, or his dietary restrictions would be completely ignored. It took them hours to empty bed pans and they would not allow him to attempt to use the bathroom in his room. The social worker at the facility was always in meetings, she never had time for him and it took forever to get him transferred to another facility. We couldn't get him out of there fast enough. I gave two stars because I have to give credit to the physical therapy team and several of his care nurses. They are obviously understaffed and over worked, but still giving it all they got.
My uncle is there. Can't get him out fast enough. Unsanitary and the food is not to standards. Waits for over an hour regularly to have his adult diaper changed. Has been there 30 days and has had only 3 baths.
I feel like the staff are hard working crew who show love compassion with their residents. Encourage others with the same repect for the peopl there to come join the team.
I go every day from Knoxville to see my husband and everyone has been friendly with me. If I call the nursing home about any problems such as meds for his pain or additional snacks like soup at night they are always kind and tend to my husband's needs. Nothing has disappeared that I've brought him except his hair brush. I am happy with this please and he is happy to get six smoke breaks a day that are monitored.
Beware. Our experienced has been less than desirable. Several of my loved one's personal belongings have disappeared: money, mobile phones, clothes, cigarettes, but and and recently an electric shaver. When confronted, staff comes down with a case of amnesia or becomes very defensive. Once we were told, "We shouldn't buy our loved one such nice things." I have have also witness staff taking smoke breaks at the same time leaving the deal unattended.
Reviews from Google Places for ROCKY TOP CARE CENTER. These are real experiences shared by families and patients.
Contact during business hours for non-urgent inquiries
This nursing home is Medicare certified. Most skilled nursing services are covered by Medicare Part A.
For medical emergencies, call 911 first. Then contact the provider for coordination of care.