ROCKY TOP CARE CENTER is a Medicare-certified nursing home located in ROCKY TOP, TN. CMS overall rating: 1 out of 5 stars. Google rating: 3.6 out of 5 from 37 reviews. Accepts both Medicare and Medicaid.

ROCKY TOP CARE CENTER

rocky top, TNMedicare Certified

Verified Information

Medicare Certified

Medicaid Certified

Ownership: For profit - Corporation

Contact this nursing home directly for detailed information about their services, care philosophy, and team.

Location & Directions

Address

204 INDUSTRIAL PARK RD

ROCKY TOP, TN

Anderson County

Service Area

This nursing home is located in Anderson County and serves residents in the TN area.

Note on Service Area

Service availability may vary by location. Contact this facility directly to confirm service availability in your specific location.

Industry Benchmark Comparison

Comparison to industry benchmarks for nursing homes

Overall RatingFacility: 1.0 / Industry Avg: 3.0

⚠ Below average

Health Inspection RatingFacility: 1.0 / Industry Avg: 3.0

⚠ Below average

Staffing RatingFacility: 4.0 / Industry Avg: 3.0

✓ Above average

RN Hours per Resident DayFacility: 0.89 / Industry Avg: 0.75

✓ Above average (higher is better)

All Nursing Staff Hours per Resident DayFacility: 3.96 / Industry Avg: 2.5

✓ Above average (higher is better)

RN Turnover RateFacility: 57.1% / Industry Avg: 20%

⚠ Above average (lower is better)

All Nursing Staff Turnover RateFacility: 45.9% / Industry Avg: 35%

⚠ Above average (lower is better)

Google Reviews

3.6
37 reviews
Kristen Brickhouse

Kristen Brickhouse

My father in-law was sent here and The conditions were terrible. The building is filthy and so are alot of the patients. The food was sub-par and often only half of his meal would show up, or his dietary restrictions would be completely ignored. It took them hours to empty bed pans and they would not allow him to attempt to use the bathroom in his room. The social worker at the facility was always in meetings, she never had time for him and it took forever to get him transferred to another facility. We couldn't get him out of there fast enough. I gave two stars because I have to give credit to the physical therapy team and several of his care nurses. They are obviously understaffed and over worked, but still giving it all they got.

Verified Google review
john bangal

john bangal

My uncle is there. Can't get him out fast enough. Unsanitary and the food is not to standards. Waits for over an hour regularly to have his adult diaper changed. Has been there 30 days and has had only 3 baths.

Verified Google review
Debbie Case

Debbie Case

I feel like the staff are hard working crew who show love compassion with their residents. Encourage others with the same repect for the peopl there to come join the team.

Verified Google review
Carolyn “Carol” Pate

Carolyn “Carol” Pate

I go every day from Knoxville to see my husband and everyone has been friendly with me. If I call the nursing home about any problems such as meds for his pain or additional snacks like soup at night they are always kind and tend to my husband's needs. Nothing has disappeared that I've brought him except his hair brush. I am happy with this please and he is happy to get six smoke breaks a day that are monitored.

Verified Google review
TheKnwells

TheKnwells

Beware. Our experienced has been less than desirable. Several of my loved one's personal belongings have disappeared: money, mobile phones, clothes, cigarettes, but and and recently an electric shaver. When confronted, staff comes down with a case of amnesia or becomes very defensive. Once we were told, "We shouldn't buy our loved one such nice things." I have have also witness staff taking smoke breaks at the same time leaving the deal unattended.

Verified Google review

Reviews from Google Places for ROCKY TOP CARE CENTER. These are real experiences shared by families and patients.

Contact Tips

Best Time to Call

Contact during business hours for non-urgent inquiries

What to Ask

  • • Admission process and requirements
  • • Insurance coverage and costs
  • • Available amenities and activities
  • • Staff qualifications and experience
  • • Visiting hours and family involvement

Medicare Certified

This nursing home is Medicare certified. Most skilled nursing services are covered by Medicare Part A.

In an Emergency

For medical emergencies, call 911 first. Then contact the provider for coordination of care.