THE HEIGHTS OF ALAMO is a Medicare-certified nursing home located in ALAMO, TX. CMS overall rating: 5 out of 5 stars. Google rating: 4.8 out of 5 from 202 reviews. Accepts both Medicare and Medicaid.

THE HEIGHTS OF ALAMO

alamo, TXMedicare Certified

Verified Information

Medicare Certified

Medicaid Certified

Ownership: For profit - Corporation

Contact this nursing home directly for detailed information about their services, care philosophy, and team.

Location & Directions

Address

1214 S. ALAMO ROAD

ALAMO, TX

Hidalgo County

Service Area

This nursing home is located in Hidalgo County and serves residents in the TX area.

Note on Service Area

Service availability may vary by location. Contact this facility directly to confirm service availability in your specific location.

Industry Benchmark Comparison

Comparison to industry benchmarks for nursing homes

Overall RatingFacility: 5.0 / Industry Avg: 3.0

✓ Above average

Health Inspection RatingFacility: 4.0 / Industry Avg: 3.0

✓ Above average

Staffing RatingFacility: 2.0 / Industry Avg: 3.0

⚠ Below average

Chain Affiliation

TOUCHSTONE COMMUNITIES

Part of a multi-facility healthcare organization

RN Hours per Resident DayFacility: 0.27 / Industry Avg: 0.75

⚠ Below average (higher is better)

All Nursing Staff Hours per Resident DayFacility: 3.22 / Industry Avg: 2.5

✓ Above average (higher is better)

RN Turnover RateFacility: 28.6% / Industry Avg: 20%

⚠ Above average (lower is better)

All Nursing Staff Turnover RateFacility: 32.6% / Industry Avg: 35%

≈ At average (lower is better)

Google Reviews

4.8
202 reviews
Norma R. Cervantes

Norma R. Cervantes

We were greeted as soon as we walked in the facility and WHEN WE GOT TO THE NURSES STATION WE DID NOT KNOW WHERE TO FIND OUR FAMILY MEMBERS ROOM OR HALL AND A REAL NICE FRIENDLY LVN NURSE ESCORTED US TO THE ROOM AND ASKED IF THEIR WAS ANYTHING SHE CAN HELP US IN JUST TO ASK ANYONE IN THE FACILITY THAT THEY WOULD GLADLY HELP IN ANYWAY AS WELL.

Verified Google review
Louie V

Louie V

My visit to the Heights of Alamo was awesome. I went to go see my ex boss. The receptionist was very professional and polite. She helped me register as a guest. Furthermore, the staff guided me on how to find my friend room. I was able to contact my friend social worker. Aaron explained to me the rules about taking my friend on a car ride.

Verified Google review
Gracie Garza

Gracie Garza

The Heights of Alamo is a very friendly place. The staff treats the residents with utmost respect as well as the visitors. I would like to add that the facility is very clean and not smelly like other nursing homes. When we got there, the residents were in the large dining area playing Chalupa. They were all having fun. While we were there, dinner was brought to my cousin whom we had gone to visit. The meal looked good. They served chicken enchiladas with rice and a side salad of green beans and carrots. The meal came with a fruit desert. Juice came with the meal. My cousin was asked if he wanted some coffee which he agreed. We were also asked if we wanted something to drink and we chose coffee which was delicious. All in all, we enjoyed the visit with our cousin. Keep up the good work!!

Verified Google review
Norma Mendez

Norma Mendez

Everytime I visit my parents, I always feel very welcomed. My parents receive great care from their nurses and CNAs. The office personnel are always open to help you with any questions you may have.

Verified Google review
David Saenz

David Saenz

Very classy and elegant nursing home at a affordable price. I have visited other nursing homes and a lot have strong smells, dirty floors and more. This place smells great as soon as you walk in. All the nurses and cna's are very attentive and professional. I highly recommend this place!

Verified Google review

Reviews from Google Places for THE HEIGHTS OF ALAMO. These are real experiences shared by families and patients.

Contact Tips

Best Time to Call

Contact during business hours for non-urgent inquiries

What to Ask

  • • Admission process and requirements
  • • Insurance coverage and costs
  • • Available amenities and activities
  • • Staff qualifications and experience
  • • Visiting hours and family involvement

Medicare Certified

This nursing home is Medicare certified. Most skilled nursing services are covered by Medicare Part A.

In an Emergency

For medical emergencies, call 911 first. Then contact the provider for coordination of care.